HR Operations Generalist

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Company Overview

AlertMedia is a dynamic organization dedicated to supporting businesses in protecting their personnel and ensuring business continuity during emergencies. The company's mission revolves around saving lives and minimizing losses by identifying threats and facilitating timely communication in critical situations. Over the years, AlertMedia has built a robust reputation and garnered multiple awards, including recognition as a Best Place to Work for nine consecutive years. The company services a wide range of clients, including major brands like JetBlue, Coca-Cola, and Walmart, and operates in more than 150 countries around the globe.

Position Description

Job Title: HR Operations Generalist (Payroll & Benefits)
Location: USA
Contract Type: Full-Time
Employer: AlertMedia

As an HR Operations Generalist at AlertMedia, you will be part of a collaborative HR team tasked with providing world-class HR services. Your role will primarily focus on managing essential functions such as payroll and benefits administration, employee inquiries, and process improvements. You will also oversee HR operations and work closely with cross-functional teams to ensure compliance and deliver an exceptional experience for employees.

Required Skills and Qualifications

To be a successful candidate for this role, you should bring the following skills and qualifications:

  • HR Operations Experience: A minimum of 3 years of experience in HR operations or a related field, focusing on payroll and benefits management. Experience with HRIS systems, particularly Rippling, is preferred.
  • Detail Orientation: Strong analytical skills with a meticulous attention to detail, essential for managing payroll, reporting, and compliance tasks.
  • Customer Service Focus: An approachable and helpful demeanor to respond to employee inquiries effectively. This role emphasizes communication and collaboration across departments.
  • Compliance Knowledge: A deep understanding of legal requirements related to payroll and benefits, enabling you to minimize risks and ensure regulatory compliance.
  • Process Improvement Mindset: An eagerness to streamline, automate, and optimize HR processes, demonstrating continuous improvement in operations.
  • Flexibility and Adaptability: The ability to thrive in a dynamic environment, adapting to changing priorities while supporting your team.
  • Technical Skills: Proficiency in running detailed reports and utilizing HRIS systems for data integrity and analytics.

Responsibilities

In your role, you will handle a variety of responsibilities that contribute to the overall efficiency of the HR function, including:

  • HRIS Management: Maintain and serve as an expert for the Rippling HRIS, focusing on data integrity and employee lifecycle changes.


  • Employee Interaction: Be the primary contact for employee inquiries, managing correspondence through the HR Operations Jira ticketing system.

  • Benefits Administration: Oversee benefits management processes, including open enrollment, billing, and integration with benefits brokers.

  • Payroll Administration: Accurately process and audit semi-monthly payroll while maintaining compliance with relevant regulations.

  • Leave Management: Administer leave of absence programs and accommodations, ensuring timely support and effective communications with employees.

  • Collaboration: Work alongside various department leaders and external vendors to provide necessary HR support and ensure operational cohesion.

  • Reporting and Analytics: Own HR reporting and analytics, assisting leaders with ad hoc reporting needs while providing valuable insights.

  • Policy Development: Contribute to the development of HR policies and procedures, emphasizing a minimalist approach for effectiveness.

  • Compliance Oversight: Maintain an updated understanding of changing federal, state, and local HR and payroll laws and lead compliance-based projects like EEO-1 reporting and other necessary tests.

Salary and Benefits

While the job listing does not specify an exact salary, it does mention:

  • A competitive base salary complemented by a Company-Wide Bonus Program.
  • Comprehensive health benefits, including medical, dental, vision, and 100% company-paid life insurance for employees.
  • A 401K plan with a generous company match to help you secure your financial future.
  • Flexible time off and parental leave policies to support work-life balance.
  • A commitment to career development through ongoing opportunities facilitated by the Learning & Development teams.
  • Access to modern office facilities, including a gym and scenic running trails, enhancing workplace wellbeing.
  • A culture emphasizing community service and teamwork, recognizing and celebrating achievements among employees.

Conclusion

The position of HR Operations Generalist at AlertMedia offers an exciting opportunity for individuals looking to contribute to a mission-driven organization. This role is perfect for someone who thrives in a collaborative environment and is passionate about enhancing the employee experience while ensuring operational efficiency, compliance, and alignment with the company's core values. If you possess the right blend of skills and a commitment to delivering outstanding HR support, consider applying for this fulfilling role.



This job offer was originally published on remotive.com

AlertMedia

USA

Operations

Full-time

October 14, 2025

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