ICT Cloud Infrastructure Specialist

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Overview

The ICT Cloud Infrastructure Specialist position at Telent offers a part-time opportunity for individuals in the tech space, specifically in Southampton, Hampshire. As an integral member of Telent’s Network Services division, this role is tailored for those looking to grow in their Cloud Engineering career while working in a dynamic and experienced team. Telent is well-regarded for its expertise in designing, building, supporting, and maintaining vital communication technologies across the UK.

Ideal Candidate Profile

The ideal candidate for the position of Cloud Engineer will possess a natural intrigue for cloud technologies and have some background in Azure cloud. Those with experience in a medium to large IT support environment will find this role aligns with their career trajectory. The role demands a strong work ethic and a proactive approach to problem-solving.

Key Responsibilities

As a Cloud Engineer, the successful individual will undertake a variety of responsibilities meant to enhance and maintain Telent's services, ensuring customer satisfaction and effective service delivery. Some of the core tasks include:

• Assisting with Professional Services and Sales opportunities within Network Services.

• Monitoring and reporting customer incidents, ensuring transparency and rapid responses where necessary.

• Engaging in Proof of Concept (PoC) scenarios, prepping for customer-facing and internal lab testing.

• Supporting documentation efforts, including creating TA, POC, RFC, WI, and SoW documents.

• Assisting in pre-staging equipment before projects and installations commence.

• Supporting project reviews and monthly service evaluations.

• Handling overtime and expenses accurately and promptly.

• Adhering to GDPR policies regarding sensitive data, ensuring protection protocols are sufficiently followed.

• Reporting security incidents in line with Telent's Information Security Policy.

Required Skills and Qualifications

To be considered for the Cloud Engineer position, candidates must demonstrate knowledge and skills that meet the following requirements:

• MCSA: Microsoft Windows Server 2016 or newer.

• Familiarity with Linux is desirable, although not essential (LPIC-2).

• Understanding of Networking Concepts.

• Proficiency with Microsoft SQL Server 2016 or newer, including experience with clustering and availability groups.

• Familiarity with Microsoft System Configuration Manager and Microsoft Exchange Server 2016 or newer.

Candidates without all qualifications but who show a robust willingness to learn will be considered, especially in a supportive environment like Telent, which values ongoing development.

Salary and Benefits

While salary details are not explicitly mentioned for the Cloud Engineer role, Telent offers a range of benefits that enhance employee satisfaction:

• 26 days of annual leave, plus public holidays, with options to buy or sell additional days.

• A company-matched pension scheme to support your financial future.

• Various family-friendly policies aimed at creating a cohesive work-life balance.

• Discounts available on cinema, restaurants, and shopping through Telent's Reward scheme.

• Continuous opportunities for development and support, demonstrating Telent's commitment to employee growth.

Overall, the position is designed not just to fill a role but to cultivate and grow talent in cloud technologies. Employees are encouraged to innovate and connect critical infrastructures, contributing to the overall success of individuals and the company as a whole. This supportive work culture makes Telent an attractive option for job seekers passionate about technology and infrastructure.

This job offer was originally published on jooble.com