Infrastructure Engineer - Full Time, Permanent

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Job Overview

The job opening is for an Infrastructure Engineer offered by Outcomes First Group. This position is part-time and operates in a hybrid model, with the office located in Bolton, Greater Manchester. This role is crucial in a company renowned for delivering high-quality special needs education across the UK. The focus here aligns with empowering children through personalized learning and opportunity to nurture their potential.

Role and Responsibilities

As an Infrastructure Engineer, your responsibilities will include:

1. Supporting, maintaining, and upgrading services across a diverse estate of schools and offices.
2. Delivering planned improvements while managing day-to-day operations of servers, networks, and cloud services.
3. Resolving complex issues that arise and contributing to ongoing projects to ensure that the infrastructure remains secure, resilient, and fit for purpose.
4. Supporting the strategic development of the company’s core IT systems, including Microsoft 365, Active Directory, Azure services, and both WAN and LAN networks.
5. Managing Microsoft-based server infrastructure, which includes technologies like Hyper-V.
6. Overseeing network infrastructure that involves tools and technologies such as Meraki, Ubiquiti, firewalls, VLANs, routing, and switching.
7. Supporting various services within Microsoft 365, including Exchange, SharePoint, Purview, EntraID, and Intune.
8. Contributing to cybersecurity enhancements and mentoring members of the IT team while adhering to ITIL-based change procedures.

Required Skills

To qualify for the position of Infrastructure Engineer, you need:

• A minimum of 3–5 years experience in a 3rd Line/Infrastructure role, which can be service desk-based or from a Managed Service Provider (MSP).
• Relevant qualifications such as Microsoft, Azure, MCSA, or CCNA, or an IT degree (or working towards such a qualification).
• Strong knowledge of ITIL and extensive experience in infrastructure management.
• Experience with operating systems including Windows Server 2016-2025, Windows 10/11, and Active Directory.
• Proficiency in enterprise networking, virtualization, and technologies related to LAN/WAN.
• Familiarity with managing Apple devices (experience with JAMF is desirable).
• Knowledge in areas like Azure infrastructure, Cisco Meraki, VoIP, and web filtering would be advantageous.

Salary and Benefits

While the specific salary is not explicitly mentioned, it starts at a minimum of £50,000 annually. Employees at Outcomes First Group enjoy a range of benefits that include:

• Life assurance coverage.
• A pension scheme offering flexible contribution options.
• Access to a program called "Your Wellbeing Matters", which provides support for both mental and physical health.
• Enhanced family growth support, which includes extended maternity and paternity leave.
• An array of flexible benefits through Vista, which cover discounts, Cycle to Work, an Electric Car Scheme, and critical illness cover, among other options.

Company Culture and Environment

Outcomes First Group is recognized as the largest independent provider of quality special needs education in the UK, operating in areas across England, Scotland, and Wales. They function under various divisional brands such as Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.

The company values collaboration, professionalism, and creativity. They present employees with a dynamic work environment where they can significantly influence strategies, provide expert support, and facilitate continuous improvements across the organization. Central to their mission is a determined commitment to care, aspiration, and inclusion for all children, setting the stage for positive contributions from all staff.

Commitment to Safeguarding

Outcomes First Group is committed to safeguarding and promoting the welfare of children and young people. As part of the recruitment process, all applicants undergo social media checks, and successful candidates will receive a fully enhanced DBS (Disclosure and Barring Service) check. This reflects the serious approach that the organization takes to ensure the safety and well-being of the children they serve, and that staff aligns with the standards set forth in Keeping Children Safe in Education.

In summary, the part-time Infrastructure Engineer role at Outcomes First Group offers a unique opportunity for an aspiring candidate looking to work in a supportive and impactful environment, contributing to the educational sector and making a meaningful difference to children’s lives.

This job offer was originally published on jooble.com