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This job opportunity is for an Infrastructure Engineer specializing in Windows Server at ioet, a prominent software company known for its talented team across Latin America (LATAM). The company provides Software Engineering as a Service to a global client base, and they are seeking passionate professionals to join their innovative team.
The position for an Infrastructure Engineer is a full-time role that allows remote work, making it ideal for candidates who value flexibility and the option to work from home. The primary focus of this role is on the administration and optimization of Windows Server environments and cloud technologies, predominantly AWS. Engineers in this position will engage directly with clients to ensure successful implementation and maintenance of infrastructure solutions following the sale of products.
Candidates looking to apply for this role should possess the following key skills and qualifications:
5+ years of hands-on experience in roles akin to Windows Server Administrator, Infrastructure Engineer, Cloud Support Engineer, or similar roles within Post-Sales or Implementation Engineering.
Strong operational experience with Windows Server and Unix/Linux environments is crucial.
Proven record of supporting enterprise customers through technical onboarding, troubleshooting, and implementations.
Advanced skills in PowerShell scripting, with the capability to develop scripts from the ground up.
Solid understanding of cloud technologies, specifically AWS, and familiarity with Azure alongside VMware or Red Hat Virtualization.
A firm grasp of network fundamentals including TCP/IP and DNS.
Proficiency in analyzing server and application logs to conduct root-cause analysis.
Excellent communication skills in English, demonstrating a minimum B2 level proficiency.
A proactive and adaptable approach with a strong focus on customer service.
The job also entails direct responsibility for engaging with customers to translate their needs into technical configurations and providing continuous support even after the sale has completed.
While the specific salary for this role is not directly stated, the company emphasizes competitive compensation in USD for its employees. Alongside a favorable salary structure, ioet provides several benefits that enhance job satisfaction and employee welfare. These include:
Remote working opportunities with a flexible schedule.
Collaboration with international clients, offering a unique working experience.
Paid holidays, family and sick leaves, which support work-life balance.
An educational and wellness bonus aimed at personal development.
Structured career progression with regular salary reviews, fostering personal growth.
Access to English classes, helping employees enhance their language skills further.
The roles and responsibilities of an Infrastructure Engineer at ioet include:
Administering and troubleshooting Windows Server environments.
Writing, maintaining, and troubleshooting PowerShell scripts.
Supporting and troubleshooting workloads hosted in AWS.
Assisting clients during cloud migrations to minimize downtime.
Leading onboarding sessions, training, and implementation workshops with client teams.
Managing the technical relationship with clients post-sale, ensuring they receive excellent support.
Communicating structured troubleshooting processes during escalations.
Candidates will be undertaking a critical function in enhancing clients’ use of ioet's infrastructure offerings, making the ability to manage and prioritize multiple issues simultaneously a valuable trait.
At ioet, cultural fit is highly esteemed; the company seeks individuals who are eager to grow and learn within a supportive environment. The firm encourages personal development through mentorship and structured career planning. As mentioned, employees are also expected to communicate well, as strong interpersonal skills will be necessary for ongoing client engagement. The company promotes a customer-first attitude and emphasizes the importance of being adaptable and flexible in a fast-paced work setting.
Interested applicants are encouraged to submit their CV in English. The need for English proficiency highlights the company's commitment to maintaining effective communication, especially in a globally dispersed work environment. Candidates are advised to apply promptly, as the job listing is set to expire on February 12, 2026. Those curious about the company's culture and technologies can visit their website for further insights.
By obtaining this Infrastructure Engineer position, candidates not only gain professional experience but also become part of an innovative team working on significant software projects. This mentioned role is notably advantageous for individuals looking to grow their technical capabilities while engaging with a diverse range of clients and projects.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
