Inside Sales Team Leader

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Job Title: Inside Sales Team Leader

The position of Inside Sales Team Leader at The CareSide involves leading a dynamic team dedicated to converting inbound inquiries into qualified appointments for the field sales team. This role is pivotal as it directly influences new client growth, sales performance, and geographic expansion across Australia.

Job Responsibilities

As the Inside Sales Team Leader, you will be responsible for:

• Developing, training, and coaching inside sales representatives
• Conducting regular one-on-one coaching sessions, performance reviews, and sales training sessions
• Monitoring and improving key performance indicators such as lead response times, appointment booking rates, and sales conversions
• Collaborating with marketing and field sales teams on improving handoffs
• Gaining expertise in Australia's aged care system, home care funding, and The CareSide’s offerings to effectively coach your team and enhance sales efforts

Success in this role is largely measured by the number of appointments booked and the downstream conversions of sales, indicating a performance-driven atmosphere where motivation and results are key.

Required Skills

Ideal candidates for this position will possess the following skills:

• A minimum of 2+ years experience managing sales teams, SDR (Sales Development Representative), BDR (Business Development Representative), or call center teams
• Proven experience in coaching sales representatives utilizing KPIs and performance metrics
• Strong capabilities in managing remote teams effectively
• A solid understanding of consultative selling and buyer psychology
• Excellent verbal and written communication skills, essential for effective interaction with both the team and clients
• Proficiency in analyzing data to identify bottlenecks and improve overall sales processes

Candidates should be ready to work during Australian business hours, making availability during these hours a necessity for potential job seekers. Preference will be given to those located in Southeast Asia, particularly those with experience leading teams based in the Philippines, and who have also worked with clients in Australia, the United States, or the United Kingdom. Experience as an expatriate is considered a significant advantage.

Work Environment

The position requires interacting with a team of 6–8 inside sales representatives based in the Philippines. This allows for an exciting and collaborative work environment, with a focus on achieving conversions from inquiries to appointments. As such, a significant emphasis is placed on mentoring and guiding the team to success.

Contract Type and Salary

The role is classified as a full-time position. Salary details specific to this role were not highlighted in the provided summary, making it important for candidates to inquire further during the application process, possibly during interviews where compensation can be discussed based on experience and industry standards.

Conclusion

In summary, the Inside Sales Team Leader role at The CareSide offers a challenging yet rewarding opportunity for candidates with the right background in sales leadership. Those interested in this position should review their experience in managing sales teams, coupled with an understanding of the aged care sector, and ensure they can meet the demands of a remote working scenario that aligns with Australian business hours. By effectively leading a capable team, successful candidates will contribute significantly not only to the team's performance but also to the growth of The CareSide in the competitive landscape of Australia’s sales market.

This job offer was originally published on remoteOK.com