Institutional Relationship Manager (VIP)

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Overview

The position of Institutional Relationship Manager (VIP) at OKX offers a unique opportunity for professionals in the crypto space, where the company envisions a future shaped by cryptocurrency that contributes to individual freedoms. As a leader in the crypto exchange market and developer of OKX Wallet, the firm provides millions with access to crypto trading and decentralized applications. Known for its reliability, supported by Proof of Reserves, OKX is a trusted partner to many institutional investors.

Job Responsibilities

As an Institutional Relationship Manager, the main responsibilities include:

Institutional Client Development & Acquisition: This involves proactively identifying high-value institutional clients, including professional investment firms, quantitative trading teams, and asset management companies. The role requires building a consistent client pipeline through networking, industry events, and referrals, driving partnerships to efficient closures.

Deep Relationship Management & Client Lifecycle: It is crucial to develop a comprehensive understanding of clients' trading strategies and capital structures, delivering tailored service solutions that meet their specific needs. Regular and in-depth engagement is necessary to foster long-term relationships and drive growth in assets under management (AUM) and trading activities.

KPI Ownership & Business Performance: This role involves complete ownership of key performance metrics, including AUM, trading volume, and revenue contribution. The Relationship Manager must consistently meet monthly and quarterly objectives related to asset onboarding and business activation, optimizing client value over time.

Consultative Product Sales: It's essential to develop expertise across OKX’s product suite, including derivatives and structured products, and to recommend tailored products to clients based on their investment strategies.

Client Needs Synthesis & Cross-Functional Collaboration: The role requires gathering and synthesizing client pain points and working closely with internal teams across product, risk, compliance, and operations to deliver customized solutions.

Market Intelligence & Competitive Tracking: Staying informed about institutional crypto market trends and competitor strategies is important. Regular communication of market intelligence back to the Product and Business Strategy teams will be necessary to inform product development.

Skills Requirements

The desired qualifications for the role include:

  • A minimum of 2 years of work experience in the Web3 industry, particularly with hands-on experience related to exchanges, wallets, custody solutions, or DeFi products.

  • Strong communication, negotiation, and relationship-building skills, with the ability to quickly identify and qualify target clients.

  • Experience in managing high-potential client relationships or in client service/account operations is preferred.

  • A basic understanding of financial markets, derivatives, and risk-return dynamics.

  • Familiarity with banking, securities, or asset management will be considered an advantage.

  • A clear orientation towards KPI achievement and comfort with utilizing data to gauge and manage performance.

  • Ability to thrive in a fast-paced environment and frequent travel for client visits.

  • A strong level of self-motivation, resilience, and the ability to navigate uncertainty effectively.

  • Proficiency in both English and Chinese.

  • A Bachelor's degree or higher, preferably in Finance, Economics, Accounting, Mathematics, Statistics, or Computer Science.

Salary and Career Growth

Salary specific information was not provided in the listing, indicating that it may vary based on experience and negotiation. However, given the nature of the position and the importance of client relationships in driving revenue, it can be assumed that compensation will be competitive and likely includes performance-based incentives.

This role presents an exciting pathway for career progression, particularly in the rapidly evolving landscape of cryptocurrency and blockchain technologies. As OKX expands, individuals in this position could potentially advance to senior management roles or specialized positions focusing on partnerships or client advocacy.

Location

The position is remote, allowing for flexibility and the ability to work from various locations.

Conclusion

The Institutional Relationship Manager role at OKX is ideal for individuals seeking to leverage their expertise in the crypto space. With an emphasis on client acquisition, relationship management, and product expertise, this position offers a pathway to professional growth in a dynamic industry. Interested candidates should consider applying if they meet the qualifications and are ready to contribute to shaping the future of finance.



This job offer was originally published on jobicy.com

OKX

Remote

Operations

Full-time

July 13, 2026

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