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Roadie, a well-regarded company under the UPS umbrella, is making strides as a leading logistics and delivery platform. With a strong commitment to addressing the complexities of modern retail, Roadie aims to provide unmatched delivery coverage and flexibility. The company reaches 97% of U.S. households, ensuring that they cover an extensive area that includes both urban hubs and rural communities. Their efficient solutions are made possible through a vast network of over 310,000 independent drivers nationwide that facilitate various delivery options, ranging from local same-day service to shipping larger items from store locations directly to consumers.
The role of Instructional Designer at Roadie is crucial in developing engaging and effective training resources tailored specifically for the Customer Experience (CX) team. This position not only encompasses the creation of educational content but also includes collaboration with cross-functional teams, such as product managers and content creators, to ensure that the training programs are both relevant and impactful.
As an Instructional Designer, your main responsibilities include:
Collaborating with CX stakeholders to conduct thorough needs assessments and identify specific learning objectives for the team.
Designing, developing, and implementing diverse instructional materials that span digital learning resources, presentations, job aids, and interactive tutorials, all informed by instructional design principles.
Crafting learning experiences that engage and accommodate various learning styles and preferences.
Conducting evaluations to assess the effectiveness of the training strategies, measuring from learner reactions to final outcomes.
Iteratively modifying the instructional materials based on feedback from facilitators and analysis of learning effectiveness.
Staying updated on industry trends and emerging technologies in instructional design to continually inform the creation of innovative learning solutions.
Providing guidance to internal teams and collaborating with external vendors to enhance the design process.
Applicants should meet the following requirements:
Educational Background: A Bachelor's or Master’s degree in fields such as Instructional Design, Education, Learning Sciences, or similar.
Professional Experience: At least 3 years in instructional design and e-learning development.
Technical Proficiency: Solid knowledge of instructional design principles, adult learning theories, learning evaluations, and instructional technology tools. Experience with LMS and CMS platforms is also important.
Software Familiarity: Proficiency in tools such as Articulate Storyline, Rise, and Reach is preferred.
Project Management: Ability to manage multiple projects concurrently and deliver them within tight deadlines.
Interpersonal Skills: Strong communication abilities and collaborative skills are essential for working effectively with cross-functional teams.
Analytical Skills: Capability to utilize data positively to shape learning strategies and execution.
Problem-Solving Abilities: A creative approach in designing innovative learning solutions will be a significant asset in this role.
Agility: A proactive attitude and the ability to thrive in a fast-paced, agile environment are also crucial.
While specific salary information was not detailed, Roadie offers a competitive compensation package, which includes:
100% health insurance premiums coverage for you
401k plan with company matching contributions
Tuition assistance and help with student loans, which highlights their commitment to employees’ lifelong learning.
Flexibility in your work schedule, alongside unlimited PTO, allowing for better work-life balance.
Monthly three-day weekends to encourage personal time
A stipend for working from home to ensure a comfortable working environment.
A paid sabbatical leave program for tenured employees to rejuvenate or explore new opportunities.
Access to necessary technology resources to effectively perform job functions.
This role is an excellent opportunity for individuals who are passionate about instructional design and eager to contribute to an organization that values employee well-being and professional development. Working at Roadie not only allows you to play an impactful role in shaping training programs but also provides a supportive work environment with competitive benefits. If you meet the qualifications and are excited about making a difference through innovative learning solutions, consider applying for this position.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
