IT Business Analyst - Key player in optimizing digital solutions for an industry leader (Hiring Immediately)

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Introduction

The role of IT Business Analyst at Muller offers an excellent opportunity to join a reputable company in a pivotal position that focuses on maximizing IT solutions. Muller is a leading brand in the dairy sector, recognized for developing and marketing a wide range of dairy products in the UK for over 30 years. The company is known for quality and innovative products, being chosen millions of times by consumers, and ranks among the top 20 brands in the FMCG sector.
The position is based in Telford, Shropshire, and presents the attractive feature of a hybrid working model, requiring employees to be on-site for 2-3 days weekly. This flexibility can significantly enhance work-life balance, making it an appealing option for candidates looking for modern workplace arrangements.

Key Responsibilities

The IT Business Analyst will play a crucial role in bridging the gap between business needs and IT solutions. The main responsibilities include:

• Analyzing business needs and supporting continuous improvement initiatives.
• Conducting fit-gap analysis and fault diagnosis at a technical level.
• Documenting business requirements, functional specifications, and process flows.
• Supporting agile methodologies and creating project documentation.
• Collaborating with project leads and cross-functional teams to ensure successful project delivery.
• Configuring systems, creating and executing test plans, and validating solutions.
• Providing hands-on application support and user training.
• Creating knowledge articles and How-To guides.
• Acting as a solution architect and/or application owner, managing the full application lifecycle.

Required Skills

To be eligible for this role, candidates must possess a bachelor's degree and have at least 3 years of experience in business/system analysis, IT systems design, and project management. Key skills required include:

• Technical Proficiency: Strong experience with M365, Microsoft Visio, and Microsoft Project.
• Familiarity with ITIL, data analysis tools, and business process modeling is essential.
• Soft Skills: Excellent communication and interpersonal skills are crucial as this role involves collaboration with diverse teams.
• A creative problem-solving mindset and a customer service orientation will help in addressing challenges effectively.
• Build and maintain strong partnerships across teams, showing adaptability and understanding.
• Other prerequisites include a full driving license and a willingness to travel and work outside standard business hours as needed.
• Proficiency in German is a beneficial bonus but not mandatory.

Salary and Benefits

While specific salary details are not provided in the job listing, Muller is known for offering competitive salary packages and additional perks. The company emphasizes support for employee development and offers numerous benefits, which may include:

• Competitive salary aligned with industry standards.
• Bonus scheme for performance-related incentives.
• Comprehensive health care package to support employee well-being.
• Contributory pension plan, ensuring long-term financial security.
• Life assurance for additional peace of mind.
• Access to an Employee Assistance Programme for psychological and professional support.
• Generous annual leave that increases with service tenure, promoting a healthy work-life balance.
• Flexible benefits program, allowing personal choices and catering to individual needs.
• Participation in a Rewards Benefits Programme, which provides discounts across 800 retailers, enhancing the overall remuneration package.

How to Apply

Candidates interested in this role should apply directly, showcasing their relevant skills and experiences related to the responsibilities outlined. The application process seems straightforward, focusing on potential candidates who fit the outlined job requirements. Successful applicants will play a key role in contributing to Muller's ongoing journey of growth and innovation, particularly in enhancing digital solutions and optimizing IT service delivery across departments.

In summary, the IT Business Analyst position at Muller is well-suited for proactive individuals with a strong analytical background and excellent communication skills. This role serves not only as a rewarding career opportunity but also as a chance to play an instrumental role in shaping the IT landscape of a respected brand in the dairy industry.

This job offer was originally published on jooble.com