The Manager Platform Engineering position at Arkansas Blue Cross offers candidates an opportunity to lead a dedicated platform engineering function. The role focuses on delivering robust infrastructure capabilities and automation across essential technology areas including cloud computing, virtualization, networking, and storage. The manager is not just a technical leader but also a champion for modern platform practices designed to enhance service teams’ efficiency and position the Infrastructure Engineering team as a strategic ally to the business.
Responsibilities
In this role, the manager will:
Assist with capacity planning, prioritizing tasks, and allocating resources across various delivery and automation workstreams.
Build cross-functional capabilities and proficiency to ensure continuity and resilience in delivery.
Contribute to strategic planning and the development of a roadmap tailored for infrastructure platforms and capabilities.
Define clear boundaries between the Platform Engineering and services teams, ensuring effective escalation paths and fostering collaboration without assuming direct ownership of service queues.
Drive the adoption of Infrastructure as Code (IaC), automation frameworks, and reusable modules to minimize manual workloads and improve efficiency.
Ensure that any infrastructure changes adhere to defined quality management, change control, and security processes before a production release.
Manage the entire platform engineering team responsible for Tier 3 engineering remediation and modernization efforts.
Identify opportunities for cost optimization and efficient investments in infrastructure tooling and human resources.
Implement and ensure compliance with information security, disaster recovery, and business continuity standards.
Oversee the development and dissemination of standard build patterns, pipelines, and templates.
Provide regular updates on the status of platform delivery, highlighting risks and key performance indicators.
Required Skills and Qualifications
To be successful in this role, candidates should possess:
A bachelor’s degree in computer science, management information systems, engineering, business, or a related field. Alternatively, five years of relevant technical and leadership experience may be considered in lieu of a degree.
A minimum of seven years of experience in infrastructure engineering across multiple platforms such as cloud, virtualization, and storage.
At least three years of experience leading initiatives focused on platform delivery, automation, or infrastructure modernization.
A minimum of two years of experience in people leadership, managing both technical staff and cross-border teams.
Proven experience in delivering Infrastructure as Code (IaC), automation pipelines, or standard build practices.
Previous experience working in healthcare, insurance, or other regulated industries is preferred.
Familiarity with Agile or SAFe delivery models is advantageous.
Knowledge of the Information Technology Infrastructure Library (ITIL) v4 or later is required.
Essential Abilities
Candidates should also demonstrate a range of capabilities including:
Leadership skills that foster a culture of accountability and trust.
The ability to drive innovation and streamline processes through automation.
Critical thinking, analytical problem solving, and active listening skills.
Strong interpersonal communication and customer service abilities.
Skills in financial resource management and familiarity with infrastructure monitoring practices.
Workplace Environment
This position is identified as level three and comes with certain security requirements regarding the confidentiality of records and information that must be maintained to prevent any unfair treatment of individuals whose information is stored. The manager will ensure adherence to the segregation of duties guidelines as outlined in the Administrative Manual.
Summary of Employment Type
The position is classified as full-time, indicating that it requires commitment to a consistent work schedule, contributing to various infrastructure-oriented projects and management tasks.
Candidates interested in working with a reputable company in the healthcare sector will find this opportunity appealing, given the focus on modern automation, infrastructure enhancement, and team leadership.
Overall, the Manager Platform Engineering role at Arkansas Blue Cross represents a unique opportunity to influence the efficiency and scalability of infrastructure platforms in a critical industry. This is a chance for seasoned professionals to leverage their experience in a rewarding and dynamic environment.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
