Manager, Strategy and Operations

Related keywords: remote job san franciscomental health remote jobremote job seattle

Introduction

Headway is on a mission to transform mental healthcare into an accessible service for everyone. Founded in 2019, the company has developed technology that enables individuals to find therapists who accept insurance, addressing a vital gap in a sector where approximately 1 in 4 people in the U.S. have mental health conditions but face barriers due to high costs associated with therapy. With over 45,000 providers and serving over 1 million patients across all 50 states, Headway is a Series D funded company backed by prominent investors including a16z and Google Ventures.

The Role

The position available at Headway is for a Manager, Strategy and Operations. The main goal of this role is to confront and solve operational challenges as the company scales. This includes creating a world-class operations team to ensure efficiency and growth, intertwining business quality with patient care. As a key member of this team, you will help determine foundational processes essential to the company's success.

Responsibilities

As part of your role, you will:

  • Design and build operational processes for various initiatives.
  • Collaborate with cross-functional teams such as engineering, product, and data.
  • Analyze and assess data to develop strategies that enhance operation effectiveness and address issues proactively.
  • Manage a dynamic and growing team focused on achieving operational objectives.

Candidate Profile

The ideal candidate for this role should possess:

  • A minimum of 7-9+ years of experience in operational roles at high-growth companies with a preference for backgrounds in consulting, finance, or business operations.
  • Strong data analysis skills and the ability to navigate complex problems.
  • An aptitude for working in fast-paced environments with evolving challenges.
  • Excellent management skills and a passion for team development.
  • A commitment to making an impact on mental health access.

Compensation and Benefits

The compensation for this role reflects the experienced level of the candidate and is competitive within the market. The expected base salary ranges from $121,720 to $179,000, variable based on location and individual qualifications. Additionally, the position may provide performance-based compensation, as well as equity opportunities.

Headway offers a comprehensive benefits package that includes:

  • Equity compensation
  • Medical, Dental, and Vision coverage
  • Health Spending Accounts (HSA/FSA)
  • Retirement savings plan (401K)
  • Stipend for remote work setup
  • Reimbursement for therapy
  • Parental leave and flexible time off policies
  • Professional development opportunities

Inclusion and Accommodations

Recognizing the value of a diverse team, Headway encourages applications from individuals of varied backgrounds and experiences. The company is dedicated to ensuring an inclusive environment for all employees, including providing reasonable accommodations during the application and interview processes for candidates with disabilities.

Work Environment

Employees at Headway can work remotely from anywhere in the U.S., with the option to access office spaces located in cities like New York, San Francisco, and Seattle. The company also participates in the E-Verify program.

Conclusion

If you are a strategic thinker with a strong operational background and a passion for mental healthcare, this role at Headway could be a perfect fit for you. Join us in making a positive difference in mental health access for everyone.



This job offer was originally published on himalayas.app

Headway

United States

Operations

Full-time

June 24, 2025

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