Manager, Vocational Case Management

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Overview of Allsup, LLC

Allsup, LLC is a people-centered organization dedicated to empowering individuals with disabilities to live financially secure and healthy lives. They pride themselves on creating a supportive working environment focused on collaboration and having a positive impact on their customers. Their team comprises hundreds of professionals committed to making a difference in the lives of their clients.

Position Details

The job title is Manager, Vocational Case Management. This position involves overseeing personnel and operations within the Vocational Case Management department, specifically related to Allsup’s Return to Work program. The focus is on supporting Social Security Disability recipients to achieve self-sufficiency through gainful employment with a specific emphasis on the Ticket to Work Program.

Role Responsibilities

As a Manager of Vocational Case Management, you will be responsible for a variety of tasks and duties, including but not limited to:

• Leading a team of Vocational Case Managers to ensure successful return-to-work outcomes for individuals with disabilities.
• Overseeing the quality of service provided to clients.
• Managing team members in a remote work environment, which encompasses training, staffing, coaching, performance evaluations, and motivation.
• Utilizing data and metrics to evaluate individual team member performance.
• Collaborating closely with the Director to meet department goals and objectives.
• Establishing processes and controls to promote high-quality work and meet customer service objectives.
• Creating a supportive and trusting environment that fosters team culture and motivation among employees.
• Conducting both informal and formal evaluations of team performance and progress toward goals.
• Ensuring confidentiality of clients and organizational information.

Required Skills and Qualifications

To be a candidate for this role, you must possess certain educational qualifications and skills, including:

• A Bachelor's degree from an accredited university in Vocational Rehabilitation Counseling or a related field (Master’s degree preferred).
• National certification such as CRC, CVE, NRC, or CCM is preferred.
• Demonstrated experience in management or supervisory roles, especially in programs providing job placement and employment counseling for individuals with disabilities.
• Strong knowledge of the Social Security Ticket to Work Program, including its various phases (Trial Work Period, Extended Period of Eligibility, and Expedited Reinstatement) is essential.
• Familiarity with the Americans with Disabilities Act (ADA) and job accommodation processes is preferred.
• Excellent oral and written communication skills, including presentation abilities.
• Proficiency in Microsoft Office products and strong analytical skills is required.
• Strong organizational abilities, interpersonal skills, and the ability to manage multiple projects concurrently are crucial.
• Attention to detail and results focus, along with the ability to handle competitive priorities while maintaining strong customer service.
• Previous experience working with remote employees is a plus.
• Must be able to pass a Federal background check, including the fingerprinting process.

Compensation and Benefits

While the specific salary for the Manager, Vocational Case Management position is not explicitly mentioned, Allsup offers a comprehensive benefits package noted to be particularly attractive. This includes:

• Health, dental, and vision insurance.
• 401(K) matching to help prepare for retirement.
• Short-term and long-term disability insurance, offering peace of mind.
• Life insurance for added security.
• Paid time off and paid holidays to ensure work-life balance.
• Flexible spending and health savings account options.
• Tuition reimbursement to support further education.
• Additional perks such as pet insurance and employee assistance programs.

Work Environment and Culture

Employees at Allsup enjoy a collaborative workplace that values their input and fosters a supportive environment. The company promotes a work-life balance with options for flexible working hours, potential remote work, and an employee-centered approach to professional development. Many roles require minimal or no weekend work, allowing for greater predictability in work schedules.

Conclusion

The Manager, Vocational Case Management role at Allsup Employment Services presents an excellent opportunity for individuals passionate about supporting people with disabilities in achieving self-sufficiency through meaningful work. With strong leadership and management capabilities, candidates can thrive in this role, contributing to the company’s mission while also enjoying a supportive work environment. Those interested in the position should assess their alignment with the required qualifications and seek further details through Allsup's employment portals.

This job offer was originally published on himalayas.app