Market Research Telephone Interviewer - English speaking (Australian Market experience) (Birmingham)

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Overview

Ipsos, a recognized leader in market research, is currently looking to hire Telephone Interviewers fluent in English, particularly those with experience in the Australian market. This part-time role involves conducting telephone interviews with business customers to gather valuable insights that help shape clients' business strategies. The opportunity is flexible, allowing interviewers to work remotely or from offices situated in London (Angel) or Edinburgh.

Key Responsibilities

As a Telephone Interviewer at Ipsos, your main responsibilities include:

  • Conducting telephone interviews utilizing scripted questionnaires.

  • Gathering detailed responses from interview participants to ensure accurate data collection.

  • Engaging clearly and confidently with customers in the Australian business environment.

  • Upholding professionalism and ethical standards while maintaining high-quality data collection practices.

Required Skills and Qualifications

To succeed in this position, candidates must possess the following skills and qualifications:

  • Excellent English communication skills, both verbal and written, to effectively interact with interview participants.

  • Prior experience engaging with Australian customers, which could be gained through roles in call centers, customer service, sales, or similar fields.

  • Confident computer skills are essential, including familiarity with basic software and online tools.

  • Required equipment includes: a laptop or PC running Windows 10 or above to facilitate smooth operation, a working webcam for interactive training, and a USB headset with a microphone to ensure clear audio quality during interviews.

Training and Development

Ipsos provides full paid training, making it accessible for applicants who may not have prior experience in market research. This initial training equips new interviewers with the necessary skills to perform effectively in their roles.

Work Environment and Culture

The role offers a friendly and supportive team environment, helping new team members feel welcome and engaged right from the start. The company encourages collaboration and maintains an atmosphere conducive to both personal and professional growth.

Flexible Scheduling and Shifts

One of the significant benefits of this position includes a flexible working schedule. Interviewers have the option to choose shifts that suit their personal commitments, making it an attractive opportunity for various individuals, including students, parents, or anyone looking to complement their income. The role offers long-term, ongoing shifts based on performance, which helps stabilize income for those who excel in their positions.

Why Join Ipsos?

Working with Ipsos not only allows you to engage with a globally recognized engineering client but also presents a chance to contribute positively through informative data collection that informs business decisions. By joining, individuals have the opportunity to learn and refine their skills in market research, making it a valuable stepping stone for future career opportunities in related fields.

For those ready to embark on this exciting journey, consider applying to join the Ipsos team of professional Market Research Interviewers. With the changing landscape of work, this position provides employees with the flexibility and autonomy they may seek, while also contributing to meaningful projects.



This job offer was originally published on jooble.com

Ipsos

Birmingham

Data entry

Part-time

March 2, 2026

20 views

3 clicks on Apply Now


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