Mr. Glazier: Inside Sales Manager

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Job Title and Overview

The advertised position is for an Inside Sales Manager at Mr. Glazier, predominantly focused on servicing high-end private clients in South Florida and New York. This role is a full-time opportunity, requiring the selected candidate to engage primarily in inbound sales, turning incoming leads into confirmed jobs and generating daily revenue. The position emphasizes execution speed, accuracy, and efficiency in closing sales.

Job Location and Employer

The role is designated as being able to work from Anywhere in the World, aligning with the modern remote work trend. The company, Mr. Glazier, is headquartered at 979 3rd Avenue Suite 815, New York NY 10022, and operates in the cleaning industry, specializing in high-quality service provision to affluent clients.

Contract Type

This position is classified as a full-time role. This means the selected candidate can expect to work a standard workweek, offering job stability and the potential for growth within the organization.

Key Responsibilities

The Inside Sales Manager will manage various tasks aimed at lead conversion and job confirmation:

1. Lead Management: The primary responsibility is to convert incoming leads by responding to inquiries immediately, whether they come through calls, SMS, or forms. The candidate must possess strong communication skills to close jobs efficiently.

2. Sales Cycle Management: The role also requires oversight of the entire sales cycle from lead, quote, to confirmation, ensuring all active leads are tracked and warmed leads are followed up.

3. Quote Preparation: Generate quotes that align with the job scope and the company's standards. Maximizing revenue per booking while maintaining conversion speed is crucial.

4. Maintain Response Standards: There is an emphasis on maintaining fast response times, ideally responding within minutes, and pushing for same-day bookings. This quick maneuvering is critical to securing sales before leads can be diverted.

5. Team Coordination: Collaboration with the Scheduling Manager to ensure smooth operations post-sale is vital, confirming real-time availability and securing allocations of cleaning staff.

6. CRM Tracking: All leads and outcomes must be tracked meticulously in the company's CRM system, with maintenance of accurate statuses including new, quoted, booked, and lost leads.

Required Skills

The position demands several competencies and skills for effective performance in the role:

• Sales Management: The candidate should have proven experience in sales and managing high-volume inbound lead conversion.
• Strong Closing and Communication Skills: A success-driven mindset with the ability to close efficiently is essential.
• Pressure Management: Ability to operate effectively under speed and pressure is a must.
• KPI-Driven Mindset: The individual must be focused on key performance indicators and results-oriented.
• Organizational Skills: Candidates should exhibit high levels of organization and process orientation, which are critical for managing multiple leads without losing focus.

Performance Metrics

Success in the role will be gauged on several measurable outcome indicators, such as:

• Lead-to-Booking Conversion Rate: Assessing how many leads are successfully converted into jobs.
• Daily and Monthly Revenue: Measuring the financial output to gauge the performance level.
• Average Ticket Value: Understanding the revenue generated per job booked.
• Response Time: Speed of lead response to ensure efficiency.
• Same-Day Booking Rate: Ability to finalize bookings on the same day of inquiry.
• Lost Lead Recovery Metrics: Tracking lost leads and how effectively they can be re-engaged.

Salary and Compensation

The compensation structure is outlined with a base pay of $500 per month. Additionally, the successful candidate can earn substantial performance-based compensation ranging from $2,500 to $3,500, bringing potential total earnings to $3,000 to $4,000+ monthly. This structure rewards high performance, with additional quarterly and yearly bonuses linked to revenue generation, conversion rates, booking volumes, and average ticket size, making it a lucrative opportunity for high achievers.

Summary

This Inside Sales Manager position at Mr. Glazier caters to skilled sales professionals ready to thrive in a fast-paced, revenue-driven environment. The role involves converting incoming leads into jobs while ensuring maximum revenue efficiency. Candidates should be adept in sales management and communication, capable of working under pressure and driven by KPIs. In this role, not only could individuals earn competitive base pay, but they also could significantly increase their earnings based on their performance and sales ability. In essence, this is more than just a sales job; it’s an opportunity to drive business outcomes while enjoying the benefits of remote work.

This job offer was originally published on weworkremotely.com