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The role of Neurovascular Clinical Specialist at Penumbra involves providing essential support to regional sales teams. This position requires a commitment to market development, procedural coverage, troubleshooting, education and training, customer service, and follow-ups. The primary mission is to enhance the market share of Penumbra's medical products while ensuring high quality of service to customers in the healthcare sector.
The Clinical Specialist will engage in a variety of activities aimed at increasing the company's access to hospitals and healthcare professionals. Responsibilities include:
Working closely with the Regional Sales Manager and team members to craft and launch a regional plan targeting increases in market share and improvements in service.
Overseeing the establishment of communication lines between sales management and Territory Managers, ensuring the execution of market plans and achievement of quarterly targets.
Building relationships with hospital personnel to broaden contacts across departments—a crucial element in identifying key decision makers and driving future sales.
Meeting existing and prospective customers to assess their needs related to patient care and demonstrate how Penumbra products can meet these needs.
One of the key aspects of the role is to educate both current and prospective customers on the clinical uses of company products through effective presentations and demonstrations. This entails keeping customers informed about the latest developments in products and technology. The Clinical Specialist will also assist in professional education activities sponsored by the company and in training new employees, including Territory Managers.
Customer service forms a crucial part of the responsibilities. The Clinical Specialist will serve as a primary resource for clinical support concerning procedural case coverage and troubleshooting. They will need to track all product incidents at centers, collaborating with functional personnel to resolve any issues while also responding creatively to customer needs and complaints.
To be considered for this role, candidates must possess:
The working environment is generally an office setup that may include laboratory and cleanroom conditions. Business travel may exceed 50%, and the Clinical Specialist should be available on call for emergencies 24/7. The role also requires the ability to wear protective lead clothing for extended periods and lift items up to 25 pounds as necessary.
The annual base salary for this position ranges from $80,000 to $120,000, with individual compensation depending on various factors, including sales territory and individual skills. In addition to a competitive salary, Penumbra offers a comprehensive benefits package that includes:
Penumbra emphasizes a collaborative work environment that fosters continual learning and rewards high performance. Team members have the opportunity to make a significant impact by contributing to the development of innovative therapies that address major healthcare needs. The company is committed to meeting high standards in quality management and regulations, ensuring that all team members adhere to robust industry practices.
Penumbra is an equal-opportunity employer and is dedicated to providing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to personal characteristics protected by law, fostering a workplace that values diversity and empowerment.
This role provides an excellent opportunity for professionals looking for a dynamic working environment within the healthcare sector. With its focus on innovation and customer education, the Neurovascular Clinical Specialist role at Penumbra represents a unique blend of clinical responsibility and sales support, making it ideal for candidates with a technical background and a sales-oriented mindset.
This job offer was originally published on himalayas.app
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