Nextiva, a leader in redefining customer engagement, is seeking a Director of Product Management for its AI Agent Platform. This remote position offers an exciting opportunity to be at the forefront of transforming customer experiences, connecting businesses through AI-powered communication solutions. Nextiva, headquartered in Scottsdale, Arizona, is committed to creating a culture that prioritizes customer obsession and meaningful connections. The company’s objective is to build a conversation-centric platform that enhances interactions both for customers and team collaboration.
Responsibilities
The new director will oversee key responsibilities that lay the foundation for the product evolution. Those responsibilities include:
Strategic Leadership:
Develop and drive the product vision and strategy focusing on scalable, modular AI solutions.
Mentor and lead a team of product managers across various AI initiatives.
Collaborate with executive leaders to ensure alignment of AI projects with overarching company goals.
Product Development & Expertise:
Gain a deep understanding of the agentic AI ecosystem, including intelligent virtual assistants and multi-agent architectures.
Identify key use cases for intelligent agents, targeting areas like payment collection and customer support.
Work with the engineering and data science teams to deliver high-performing AI solutions.
Cross-Functional Collaboration:
Act as a liaison between development teams based in India and the U.S. market.
Translate complex AI capabilities into succinct value propositions for marketing and sales.
Facilitate internal training on AI products and their value.
Customer & Market Engagement:
Engage with enterprise customers to identify needs related to AI automation.
Represent Nextiva’s AI capabilities in client meetings and industry events.
Build relationships with partners within the AI ecosystem.
Required Qualifications
To excel in this role, candidates should meet the following prerequisites:
A minimum of 10 years in product management, with not less than 4 years in a leadership role focusing on AI or SaaS products.
Expertise in agentic AI systems and enterprise AI deployment.
Demonstrable experience leading cross-functional teams in complex business environments.
Prior experience in customer-facing roles to effectively articulate technology to audiences.
Preferred degree in Computer Science, Engineering, or related field; advanced degrees like an MBA are favored.
Desired Skills
Successful candidates will possess several attributes:
A passion for AI-driven customer engagement and automation.
Ability to translate complex visions into actionable strategies.
Growth mindset with a collaborative leadership style.
Comfort in a fast-paced, global organizational setting.
Compensation and Benefits
Nextiva offers a tailored compensation package based on individual qualifications and experience. The anticipated salary range for this position is between $160,000 and $300,000. The total compensation may include base salary, incentives, and bonuses depending on the role. Benefits include:
Choice of health plans covering medical, dental, and vision.
Various insurance options, including life and disability.
Flexible time off, paid sick time, and parental bonding leave.
401(k) plans with company matching, as well as Health Savings Accounts and Dependent Care FSA.
Comprehensive wellness initiatives and employee assistance programs.
Opportunities for ongoing learning and career advancement.
Company Culture
Nextiva thrives on a culture defined by its core competencies:
Driven Results: Employees are action-oriented and adept problem solvers.
Critical Thinkers: Team members are data-driven and anticipatory in their approaches.
Right Attitude: A collaborative and resilient mindset is encouraged, fostering a supportive work environment.
Commitment to Diversity
Nextiva champions diversity and inclusivity, pledging equality for all employees regardless of race, religion, gender, or other personal characteristics. The company promotes a culture free from discrimination or harassment.
Conclusion
The Director of Product Management position at Nextiva offers a unique opportunity to shape the next generation of customer engagement through innovative AI solutions. With its competitive compensation and focus on employee growth, Nextiva invites qualified candidates to apply and be a part of a transformative company that values both individual contributions and collective success.
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
