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The position being offered is for an Operations Manager at Nutrien. This role is remote, but it requires travel to various locations within the United States. As an Operations Manager, you will play a crucial role in ensuring the efficient operations of the company, focusing on communication and customer service to nurture relationships with clients.
Nutrien is the parent company of Waypoint Analytical, which is recognized as one of the nation's leading environmental laboratories. Waypoint Analytical specializes in providing agriculture and soil testing solutions, and it has established itself as a reliable provider within the industry. The company is primarily headquartered in Memphis, TN, and features laboratories throughout the United States.
In this position, you will have several key responsibilities that involve interacting with clients and overseeing operations effectively:
Train and Mentor: You will be responsible for training and mentoring field technicians on the use of technology and equipment essential for data collection tasks.
Oversee Operations: Your role will include directly overseeing and dispatching work orders within your assigned territory. This necessitates a solid understanding of internal guidelines, policies, and effective management of employees to ensure they follow best practices.
Customer Relationship Management: A significant focus is on managing meetings with current and prospective customers to nurture relationships and expand the business. This includes generating invoices, reports, and other pertinent documentation.
Equipment Management: You will have responsibilities concerning the maintenance and transportation of company equipment within your territory.
Technical Support: Offering technical and customer support is another critical job requirement, encompassing software, lab processes, and field procedures.
Safety Culture: You are expected to model and promote a safety-oriented work environment, contributing to the creation of a safe workplace.
To successfully perform in this role, candidates should possess certain core skills and qualifications:
Education: A Bachelor's degree is preferred, although equivalent work experience may also be considered in lieu of formal education.
Communication Skills: The position heavily relies on effective communication with supervisors and customers, emphasizing the need for excellent interpersonal skills.
Technical Proficiency: Familiarity with smartphone technology, GPS equipment, emails, and spreadsheets (like Excel/Google Sheets) is essential for daily tasks.
Time Management: Strong organization and time management skills are crucial for success in managing various responsibilities and operations.
Customer Service Orientation: You must have a proactive approach to customer service, especially in a B2B (business-to-business) context.
While the position is primarily remote, it does require local travel (approximately 20-25%) for meetings, customer visits, and distributing equipment. This aspect of the role showcases the need for a valid driver's license as well.
The culture of Waypoint Analytical is built on collaboration and teamwork, where diverse perspectives are valued. They are committed to creating an environment that encourages innovation and improvement in science and service, with an emphasis on passionate contributions to agricultural solutions and environmental protection.
Nutrien is an equal opportunity employer committed to evaluating applicants without discrimination on any legally protected characteristics. Compliance with all legal regulations regarding background checks, age requirements, and substance testing is also enforced as part of the onboarding process.
The Operations Manager position at Nutrien offers an exciting opportunity for individuals passionate about operational excellence and customer service in the environmental laboratory sector. With a commitment to safety and collaboration, this role promises the chance to make significant contributions toward both the company’s goals and environmental sustainability.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
