Patient Financial Specialist

Related keywords: career counselingremote job in healthcarehealthcare remote job

This page contains product affiliate links.

Job Overview

BlueSprig is actively seeking a Patient Financial Specialist to become an integral part of their Revenue Cycle Management (RCM) team. The position is centered around enhancing the patient experience by providing timely and accurate financial information to patient families and assisting them throughout their onboarding and discharge processes.

Responsibilities

The Patient Financial Specialist will have a wide range of responsibilities aimed at ensuring the effective management of patient financial matters. Key duties include:

• Engaging in financial counseling with families, explaining insurance benefits in detail, outlining billing processes, and discussing payment options.
• Managing incoming inquiries via various communication channels such as phone, email, and virtual meetings to provide assistance on financial matters promptly.
• Maintaining databases pertaining to client financial information and addressing inquiries efficiently.
• Conducting analyses to verify the accuracy of assigned patient responsibilities and addressing any discrepancies.
• Working collaboratively with other departments to resolve billing errors and patient responsibility concerns, ensuring a smooth financial experience for patients.
• Performing billing to grant or funding source partners, maintaining relationships with these organizations.

Work Environment

The role requires a 40-hour work week, Monday to Friday, within business hours ranging from 8 AM to 6 PM. Applicants should possess a designated workspace at home, ensuring a quiet environment conducive to performing job responsibilities without interruptions.

Required Skills

To thrive in this position, candidates should have the following skills and qualifications:

• Analytical skills are essential for understanding complex problems and disseminating large amounts of information accurately.
• A demonstrated ability to communicate effectively both verbally and in writing is required for delivering clear information to patients and families.
• Strong organizational skills are necessary for managing multiple client accounts and balancing a significant workload efficiently.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is needed to manage documentation and analysis.
• Candidates should have at least one year of experience in healthcare billing, reimbursement, or revenue cycle management to be considered for the role.

Salary Information

The position offers a competitive hourly pay ranging from $18 to $20, depending on the candidate's experience. This compensation reflects the organization's commitment to recognizing the skills and contributions of its team members while also maintaining affordability for their patients.

Ideal Candidate

BlueSprig is searching for self-starters who are comfortable working in an unstructured environment. An ideal candidate should demonstrate flexibility, a positive attitude, and the ability to handle high-pressure situations while effectively prioritizing their workload. Exceptional problem-solving skills, along with a proactive approach to managing relationships, are crucial for success in this role. It is essential to maintain professionalism and empathy while dealing with sensitive patient issues.

Company Overview

BlueSprig is dedicated to providing quality healthcare and ensuring that patient financial matters are handled with accuracy and compassion. The organization believes in the importance of supporting not only the patients and their families but also creating a harmonious working environment for employees.

Conclusion

For those looking to pursue a career in patient financial services, the Patient Financial Specialist position at BlueSprig offers an excellent opportunity to apply healthcare billing expertise while directly contributing to an improved patient experience. Interested candidates should prepare to showcase their expertise in financial counseling, problem-solving, and communication during the application process.

This job offer was originally published on himalayas.app