Pensions Administrator

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Job Overview

The position being offered is for a Pensions Administrator at Brightwell, a growing business located in Derby, Derbyshire. This is a full-time role, which provides an exciting opportunity for individuals who are passionate about pensions and delivering high-quality service. The advertised salary for this role is approximately £31,000 based on a 40-hour workweek, and there's flexibility to work a 36-hour week as well. Additionally, the company offers a bonus structure related to performance, which can add up to 7% to your annual earnings.

Job Responsibilities

In this role, the Pensions Administrator will be tasked with various responsibilities aimed at enhancing the administration of Defined Benefit (DB) pension schemes. The key responsibilities include:

  • Providing best-in-class service to pension scheme members, which involves both written and verbal communication.
  • Accurately processing casework in accordance with scheme rules and pensions legislation.
  • Maintaining and updating pension administration systems or databases to ensure that information and corresponding benefit entitlements are accurate.
  • Contributing proactively to the team by sharing ideas for improvement, with a focus on minimizing waste and enhancing the member experience.
  • Documenting work processes and providing necessary support to Members of the Services teams.
  • Assisting with various one-off projects that may arise within the organization.

Required Skills and Qualifications

To succeed in this role, applicants should possess the following skills and qualifications:

  • A minimum of two years of experience in DB pension administration or an equivalent capability.
  • A solid understanding of relevant UK pension legislation.
  • Excellent communication skills that allow for adaptation to different audiences and situations.
  • Experience working in a professional, customer-focused environment where high levels of service are expected.
  • Achievement of or progress towards obtaining a pensions industry qualification is highly desirable.
  • Familiarity with various pension software products that assist in the administration process.

Why Work for Brightwell?

By joining Brightwell, you will be part of an award-winning business that prioritizes its employees' well-being and professional growth. The company presents a competitive pay package along with various benefits, which include but are not limited to:

  • 25 days of holiday which increases to 30 with service, in addition to bank holidays.
  • A pension scheme with 15-17% employer contributions, tailored according to age.
  • Paid life insurance coverage at 8 times your salary.
  • Generous family-friendly policies, offering up to 26 weeks of full pay during maternity, adoption, and paternity leave.
  • Complimentary health assessments and a health cash plan to manage out-of-pocket health expenses.
  • Opportunities for professional development and study support to facilitate further learning.
  • Access to an Employee Assistance Programme and the Wellhub wellness network platform, promoting employee well-being.
  • Free on-site parking as an extra convenience for employees.

Company Culture

Brightwell is dedicated to fostering an inclusive work environment that values diversity in its workforce. The company’s commitment is evident in its behaviors, working practices, and policies that promote fair treatment and access to development opportunities for all colleagues. They aim to create an atmosphere where everyone feels they belong, are acknowledged, and can contribute to the collective success of the organization. Brightwell's corporate values—Responsible, Impactful, Supportive, & Expert—serve as the foundation for its culture and workplace initiatives.

Conclusion

In summary, the position of a Pensions Administrator at Brightwell not only offers a competitive salary and a supportive work environment but also emphasizes professional growth and a commitment to inclusivity. For job seekers looking to advance their careers in pension administration, particularly within a progressive company, this role presents an excellent opportunity.



This job offer was originally published on jooble.com

Brightwell

Derby, Derbyshire

Operations

Full-time

February 20, 2026

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