People & Culture Coordinator/Associate

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Overview of the Position

The People & Culture Coordinator position at Whitecollars offers an exciting opportunity for those who are passionate about enhancing employee experiences in a dynamic, remote working environment. The role focuses on creating a seamless employee lifecycle experience—from onboarding to offboarding. The main mission of the coordinator is to foster the organization's culture by embedding its values throughout various employee processes, thereby ensuring that Whitecollars can attract, retain, and engage top talent to support its growth.

Company Background

Whitecollars is recognized for its commitment to facilitating the transition towards zero-emission vehicles through intelligent software solutions. Since its inception in 2016 in Sydney, Australia, the company has expanded its services across North America and the UK, now handling over 200 complex fleets. Their platform not only assists fleet operators with energy modeling but also helps in decision-making concerning the electrification of depots. Recently, the company has garnered $15 million in funding to further enrich their technology and service offerings.

Responsibilities

The People & Culture Coordinator will be responsible for:

• Managing the full cycle of employee onboarding and offboarding processes.
• Developing structured training programs for new hires, ensuring they are well-versed in both product knowledge and team dynamics.
• Coordinating cultural and engagement initiatives to maintain a vigorous organizational culture.
• Compiling employee administrative records, ensuring they remain accurate and updated.
• Running exit interviews and analyzing data from employee engagement surveys to draw insights for action.

This role directly supports a global team of over 50 employees and aims to ensure that all operations across Australia, the US, Canada, and the UK are cohesive and culturally aligned.

Key Challenges Ahead

The next one to two years will involve significant challenges such as:

• Implementing standardized HR processes across a rapidly growing and distributed organization.
• Balancing administrative tasks with strategic initiatives that focus on engagement and culture enhancement.
• Building and maintaining trust with employees, regardless of their geographic location, in order to foster a sense of belonging and connectivity.

Skills and Qualifications

Applicants are expected to have certain critical skills:

• A background of 1-3 years in People & Culture, HR, or People Operations, preferably in a fast-paced startup or growth-oriented environment.
• Strong organizational skills and meticulous attention to detail, particularly in maintaining employee administrative records.
• Excellent communication skills to provide clear guidance to employees and stakeholders.
• A proactive mindset focused on problem-solving, especially in a rapidly evolving environment.
• The ability to handle sensitive information with appropriate discretion.

While not mandatory, experience with HR Information Systems such as Rippling or Workday is a plus, alongside any exposure to global teams or coordination of events and cultural initiatives.

Expectations of Success

Within the initial months, measurable accountabilities will include:

• Achieving 100% completion for onboarding processes for new hires with subsequent implementation of training programs at a 90%+ completion rate.
• Delivering meaningful engagement initiatives with at least 75% employee participation on a quarterly basis.
• Maintaining up-to-date and accurate employee records and metrics across all reporting avenues.

Company Culture and Values

To thrive in this role, candidates must resonate with Whitecollars’ core values:

• Eco Active: A passion for sustainability and contributions to the progression of a cleaner future.
• Clear & Transparent: Strong emphasis on clarity in communication and documentation.
• Transformative: A drive to continually improve and evolve the HR processes.
• Empathy for Customers and Each Other: Committed to understanding and caring for the employee experience.

Benefits and Compensation

Whitecollars offers a competitive compensation package which includes:

• A competitive base salary complemented by performance-based bonuses.
• A flexible remote working environment with possibilities for global travel.
• Contributions towards health and wellness expenses through a dedicated Health & Well-being Allowance.
• A comprehensive leave policy that encompasses annual leave as well as public holidays.

Conclusion

The People & Culture Coordinator role at Whitecollars is not just about fulfilling administrative tasks; it’s about creating an enriching employee experience and contributing to a mission that impacts global sustainability. The organization values diversity and encourages candidates from all backgrounds, particularly those from underrepresented groups, to apply. This is a unique opportunity to be part of a forward-thinking company committed to transforming the future of transportation.

This job offer was originally published on remotive.com