People & Culture Manager - Retail

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Overview

Diamonds Factory, a part of Neve Jewels Group, is a digital-first luxury jewellery company based in the UK. With a mission to redefine modern luxury through ethical craftsmanship and made-to-order design, Diamonds Factory values its commitment to high-quality products without excessive costs. The company is looking for a People & Culture Manager to enhance the workplace environment and drive a service-focused culture that benefits both employees and customers.

Role and Responsibilities

The People & Culture Manager plays a critical role within the Diamonds Factory brand. Responsibilities include:

• Leading workplace culture: This involves aligning policies to inspire motivation, connection, and excellence within teams.
• Developing competitive benefits: Collaborating with leadership, the manager will support the establishment of attractive pay structures and unique perks to retain top talent.
• HRIS Implementation: The role includes spearheading the implementation of a new Human Resource Information System (HRIS) to enhance operations and foster innovation.
• Diversity Initiatives: The manager will champion programs that ensure a welcoming and empowering workplace, addressing diversity, equity, and inclusion.
• Employee Engagement: Initiating team-building activities, engagement initiatives, and recognition programs that highlight successes within the organization.

Required Skills and Qualifications

Candidates are expected to have a set of skills and qualifications that align with the organizational goals, including:

• Experience: A minimum of 4+ years in a generalist HR role is essential, ideally within luxury retail, fine jewellery, or premium hospitality.
• Employee Relations: Proven experience in handling employee relations, including disciplinary and grievance processes.
• Leadership Skills: Strong management abilities are necessary—previous management experience is a plus. Candidates should advocate for building high-performing, engaged teams within client-facing environments.
• Educational Background: Although not mandatory, a degree in HR, Business, or a related field will be a plus.
• Team Integration: The manager will work closely with the Chief of People and oversee a team of Talent Acquisition Consultants, contributing to a values-led business where people take precedence.

Work Environment and Benefits

Diamonds Factory offers a flexible work model, promising 3 days in the vibrant Hatton Garden office and 2 days working from home. The company provides its employees with various benefits, including:

• Healthcare: Access to Vitality private healthcare, providing high-quality medical support along with wellness benefits.
• Discounts and Rewards: Employees benefit from Perkbox, gaining exclusive discounts and rewards aimed at enhancing work-life balance.
• Leave Benefits: The company offers generous annual leave of 25 days plus bank holidays.
• Parental Leave: Enhanced maternity and paternity leave entitlements contribute to a family-friendly atmosphere.

Recruitment Process

Successful candidates can expect a streamlined recruitment process, beginning with an initial phone screening with the Talent Acquisition team, followed by interviews with the hiring manager and key stakeholders. Throughout the process, candidates can anticipate regular feedback and updates, ensuring a transparent and supportive hiring experience.

Commitment to Diversity and Inclusion

Diamonds Factory is dedicated to fostering a diverse and inclusive environment. They do not discriminate based on gender, race, color, religion, age, disability, belief, sexual orientation, marital status, or any other characteristics that could disadvantage candidates. They actively promote equal opportunity for all applicants.

Conclusion

This position offers a fantastic opportunity for those passionate about shaping workplace culture and engaging with high-performance environments. With a focus on luxury retail and impactful employee experiences, the People & Culture Manager role at Diamonds Factory is positioned to drive meaningful changes in the organization. The emphasis on personal development, flexibility, and a strong commitment to diversity makes this an attractive opportunity for candidates seeking to contribute significantly to a growing business.

This job offer was originally published on jooble.com