People Operations Associate

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Company Overview

DocuSign is a global leader in digital transactions, offering solutions that facilitate and expedite the process of managing agreements. With over 1.5 million customers and serving more than a billion people across 180 countries, DocuSign is renowned for its innovative approach to e-signature and contract lifecycle management (CLM). The company's cutting-edge Intelligent Agreement Management platform provides businesses with a powerful way to create, execute, and manage agreements, unlocking vital business data that was previously trapped in documents. This not only simplifies operations for businesses but also significantly improves efficiency, reducing time and costs associated with traditional paper-based processes.

Job Overview

DocuSign’s People Operations team is seeking a Sr. People Operations Coordinator - LATAM to enhance employee experiences throughout the organization. In this role, you will collaborate closely with various HR functions to create a seamless and positive experience for both employees and candidates. This individual contributor position reports directly to the Sr. Lead of People Operations and is designed to have a direct impact on the overall employee experience, ensuring a workplace culture where all individuals feel valued and included.

Responsibilities

In this role, you will provide essential operational support to the People Team and other stakeholders. Your primary responsibilities will include:

• Delivering quality operational support related to HR management services.
• Assisting with all stages of the employee lifecycle, which includes onboarding, employee file management, and offboarding.
• Overseeing pre-hire processes, making sure all necessary documentation, including contracts and background checks, are thoroughly completed in English, Portuguese, and Spanish.
• Identifying opportunities for streamlining HR processes to boost efficiency and enhance the employee experience.
• Creating and maintaining both physical and electronic employee files.
• Addressing inquiries related to HR policies, benefits, and other employee data.
• Collaborating effectively with recruitment, payroll, benefits, HR business partners, IT, and other relevant departments as necessary.
• Administering all statutory HR documentation and reporting requirements for Brazil and Mexico, ensuring timely communication with local authorities for employee enrollment and dis-enrollment.

Ideal Candidate Profile

Required Skills

To be considered for this position, candidates must possess the following essential qualifications:

• Fluency in Portuguese, Spanish, and English, ensuring strong verbal and written communication capabilities.
• A Bachelor's degree or relevant experience in a human resources-related field.
• At least two years of experience in HR or recruiting within a fast-paced, high-growth environment.
• Thorough understanding of employment requirements, policies, and procedures specific to Brazil and Mexico.
• Proficiency in Workday or similar HCM Systems.

Preferred Skills

Candidates with the following experience will have an added advantage:

• Familiarity with the ServiceNow HR Ticketing system.
• Strong experience in G-Suite applications, including Google Slides, Google Sheets, Excel, and Word.
• Ability to operate independently, manage issues promptly, and focus on employee service.
• Excellent attention to detail and strong interpersonal skills.
• Capability to think creatively and thrive in a dynamic and high-volume work environment.
• Sound judgment and discretion to maintain confidentiality when necessary.

Work Environment

This position is entirely remote, meaning there is no necessity for employees to work near a physical office. However, DocuSign reserves the right to change job designations to meet business needs in compliance with local laws and policies. The company maintains a commitment to building a culture of equality and inclusivity where every employee has the opportunity to succeed, exchange ideas, and enjoy a collaborative work environment.

Company Culture

DocuSign prioritizes trust and strives to create a supportive atmosphere for its employees and clients alike. The organization emphasizes the importance of open communication, integrity, and dedication to doing what is right. Working at DocuSign not only offers the chance to develop your career but also the chance to engage in meaningful initiatives that can significantly enhance the world we live in.

Commitment to Accommodations

DocuSign is dedicated to providing reasonable accommodations for qualified individuals with disabilities during the application and employment process. If applicants require accommodations or experience any issues during their application, DocuSign encourages contacting their accommodations team for assistance.

In summary, the People Operations Associate role at DocuSign is a promising opportunity for individuals eager to make a difference in HR operations while being part of a leading technology company that values inclusivity and employee satisfaction.

This job offer was originally published on remotive.com