People Operations Specialist

Related keywords: digital marketing remote jobremote job hrtalent acquisition remote job

Overview

Clever Digital Marketing is seeking a People Operations Specialist to join their team in Canada. This role is significant in contributing to the company’s mission of empowering large-scale home improvement companies by enhancing their digital marketing strategies. The position provides an excellent opportunity to be part of a forward-thinking organization dedicated to innovative solutions that drive real revenue.

Company Mission

Clever Digital Marketing aims to fuel the top-line revenue of home improvement companies by bridging the gap in digital marketing services. They focus on creating profitable relationships as a digital lead vendor, with a commitment to measurable outcomes rather than mere engagement metrics like clicks and impressions. Their strategies and approaches are meticulously designed to cater to the unique needs of each client, ensuring scalable profitability.

Since its inception, Clever Digital Marketing has achieved remarkable growth by partnering with over 50 home improvement companies, generating approximately $250 million in revenue within three years. The organization is on track for projected earnings of $325 million in the upcoming year, illustrating their successful expansion and impact in the industry.

Role Expectations

The People Operations Specialist will have a cross-functional role that encompasses HR operations, benefits management, and enhancing the in-office experience. Ideal candidates will be proactive, detail-oriented, and eager to grow in a dynamic environment while maintaining integrity in all undertakings.

Key Responsibilities

The position has specific responsibilities divided into two major components:

HR Operations (60%)

• Maintain and optimize the HRIS (Human Resource Information System) such as Leapsome and Deel, as well as confidential employee records and compliance documentation.
• Assist the Head of People in documenting employee relations matters and ensuring that records are accurate and securely maintained.
• Support onboarding and offboarding of employees throughout different teams while sustaining people programs, policy updates, and performance tracking.
• Facilitate the administration of training programs and manage relationships with vendors.
• Address internal HR-related queries with diligence and escalate when necessary.
• Coordinate the administration of employee benefits, including enrollments, significant changes, and renewals.
• Conduct and analyze regular reports on employee engagement feedback to drive insights.
• Conduct regular audits to maintain data integrity within the HR system.
• Provide ad-hoc support for talent acquisition during periods of employee absence.

Office Operations (30%)

• Manage the Toronto office, ensuring it remains a productive and appealing workspace for team members.
• Track office-related expenses and assist the Finance team in budget reconciliation.
• Coordinate team events, supplies, and office improvements aimed at enhancing the workplace experience.
• Be the main point of contact for basic office IT support and escalate more complex issues as needed.

Qualifications & Skills

Candidates for this role must meet specific qualifications and possess a range of skills:

• Experience: A minimum of 2 years working in HR or People Operations roles, with knowledge of Canadian employment standards. Familiarity with American standards is considered a bonus.
• Technical Competence: Proficiency with HRIS tools (Leapsome, Deel), and strong skills in data analysis and Excel (including pivot tables and conditional formulas).
• Organizational Skills: Highly organized, detail-oriented, and proactive in problem-solving.
• Professionalism: Able to handle confidential data discreetly and professionally.
• Communication: Excellent communication skills to work effectively within a collaborative environment.
• Proactive Attitude: Strong willingness to learn new skills and address challenges head-on.
• Drive: Ambitious individuals who take ownership of their work environment.

Preferred Qualifications

Candidates with experience in startups or high-growth environments, an understanding of compliance and audits, and a passion for creating inclusive workplaces may have an advantage in the hiring process.

Benefits and Compensation

• Salary: Base salary ranges from $63,000 to $73,000 CAD.
• Remote Work: Enjoy the flexibility of a fully remote setting but have the option to work from the office in Vaughan.
• Time Off: 15 vacation days alongside 6 paid sick days to support a healthy work-life balance.
• Comprehensive Benefits: A robust health and dental insurance package is included.
• Work Resources: A company-provided MacBook, home office budget, and branded merchandise are part of the employment offer.
• Personal Development: Opportunities to connect with teammates in various locations through meetups and events.

Clever Digital Marketing is known for its high-performance and feedback-driven culture, emphasizing individual empowerment and growing each team member’s professional skills. Candidates interested in applying should be prepared for a rigorous selection process that values the diverse skills each individual brings to the team.

This job offer was originally published on remotive.com