Pharmacovigilance Officer, Team Leader/Case Processing Manager (Line Management

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Overview

In the current job market, the role of a Pharmacovigilance Officer, Team Leader/Case Processing Manager is a critical position within the pharmaceutical industry. This role is primarily focused on ensuring the safety and efficacy of drugs by managing the Individual Case Safety Reports (ICSRs). As part of Ergomed, a leading pharmacovigilance service provider, you will be responsible for overseeing a team that plays a significant role in the monitoring of drug safety throughout the lifecycle of medical products.

Role and Responsibilities

As a Team Leader in this position, your responsibilities will include:

  • Leading a team designated for ICSR management for specific projects, ensuring that the team executes its tasks efficiently and accurately.
  • Distributing tasks within the team and overseeing work processes to guarantee optimal functioning.
  • Facilitating effective client interactions in the area of ICSR Management, thereby ensuring that all safety reports are managed according to established standards.
  • Supporting other project team activities while acting in the best interests of both the client and Ergomed.
  • Line managing the ICSR staff, which includes performance evaluations and career development.

You will also have the following duties:

  • Creating and maintaining project-specific Key Performance Indicators (KPIs) to measure the success of contracted ICSR activities.
  • Proposing necessary process changes to enhance operational effectiveness and working closely with the ICSR Operational Lead to manage deviations.
  • Reviewing project trackers and timesheet data for accuracy, ensuring compliance with regulatory standards.
  • Engaging in ICSR processing and conducting second Quality Control (QC) checks to uphold high-quality standards within your team.
  • Functioning as the Subject Matter Expert (SME) for your assigned team, supporting other SMEs to standardize procedures and best practices across the board.

Required Skills

To be a strong candidate for the Pharmacovigilance Officer position, the following qualifications and skills are essential:

  • A degree in a life sciences field (e.g., pharmacy, nursing, or a healthcare-related qualification) is required, alongside demonstrable experience in pharmacovigilance.
  • Extensive experience in a pharmacovigilance role is necessary, with specific preference for candidates who possess prior line management experience.
  • Excellent communication skills, both written and verbal, are crucial in this role to interact effectively with clients and team members.
  • Strong organizational skills should be evident, including attention to detail, multitasking capabilities, and the ability to prioritize tasks efficiently.
  • Proficiency in delegation, planning, and time management is required to ensure projects are executed within deadlines.
  • The ability to work collaboratively within a team context is imperative, as this role involves significant inter-personal interactions.

Salary and Benefits

While specific salary information was not provided, it is known that Ergomed values the well-being and development of its employees. The company offers various benefits aimed at improving personal and professional growth, including:

  • Internal training and career development opportunities.
  • A friendly, supportive working environment that prioritizes employee satisfaction and work-life balance.
  • Opportunities to collaborate with colleagues globally, fostering a diverse and inclusive workplace.

Company Overview

Ergomed, through its PrimeVigilance division, is a specialized mid-size pharmacovigilance service provider established in 2008. The company has grown organically year over year, showcasing its strength in the industry. With a global team across Europe, North America, and Asia, Ergomed offers a comprehensive range of services in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance.

Workplace Culture

At Ergomed, the core values emphasize Quality, Integrity, Trust, Drive, Passion, Agility, and Belonging which are the cornerstones of its operations. The company aims to maintain a human-centric environment where employees from diverse cultural backgrounds can contribute and grow. Ergomed focuses on investing in its workforce by ensuring excellent employee experience, well-being, and encouraging a healthy work-life balance, which ultimately leads to high-quality client service.

Conclusion

In summary, the Pharmacovigilance Officer position with Ergomed offers a robust opportunity for experienced candidates to lead a team in an essential sector of the pharmaceutical industry. If you possess the skills and experience required, this role could be your stepping stone in making a significant impact on patient safety and improving lives.



This job offer was originally published on himalayas.app

Ergomed

Poland

Data science

Full-time

June 16, 2026

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