Phone Auditor

Related keywords: bookkeeping remote jobbilingual remote jobpart time data entry remote job

Overview

ARMStrong Insurance Services, recognized as a leading and trusted entity in the domain of debt recovery and financial solutions, is on the lookout for a Phone Auditor. This position is integral in assisting to facilitate insurance premium audits specifically for Worker's Compensation and General Liability policies. ARMStrong is renowned for its longstanding reputation in B2B collections, providing tailored debt recovery solutions across various industries

About the Company

With several decades of experience, ARMStrong Insurance Services is proud to have built a track record characterized by excellence and reliability. They operate several companies, including Brown & Joseph, NEIS, Paragon, and SubroIQ, each specializing in different aspects of debt management and financial services. By applying for a position with ARMStrong, you are joining a powerhouse in the industry, which values professionalism and seeks individuals committed to growth and reliability.

Job Responsibilities

As a Phone Auditor, you will undertake various crucial responsibilities that directly impact financial processes:

• Conduct incoming and outgoing calls daily to facilitate premium audits.
• Understand and apply industry-specific guidelines while completing audits.
• Collaborate with insureds, agents, and policyholders to gather necessary information.
• Maintain a targeted number of billable hours per week, with expectations of 35 billable hours for full-time and 17.5 for part-time staff.

Qualifications and Skills Required

To excel in this role, candidates must possess the following qualifications and skills:

• Strong judgement and critical thinking skills.
• Proficient in the use of spreadsheets, word processing software, and email platforms.
• Exceptional communication and writing skills.
• Ability to work collaboratively in a team environment.
• Strong multitasking abilities and capacity to analyze financial documents.
• Previous bookkeeping or QuickBooks experience is advantageous.
• Being bilingual is considered a significant plus.

These competencies are essential for conducting effective audits and making informed decisions based on financial data.

Compensation and Benefits

ARMStrong Insurance Services offers competitive compensation alongside a solid benefits package designed to ensure the well-being of employees:

• The annual compensation ranges from $17 to $18 per billable hour, contingent on experience.
• Benefits include options for health, dental, vision, life, and disability coverage.
• Employees have access to a 401(k) retirement plan with company matching.
• They also offer a generous paid time off policy, allowing employees to maintain a healthy work-life balance.
• Compensation arrangements further include reimbursement for various expenses, such as phone and internet usage, on a monthly basis.

These perks create a supportive work environment that motivates employees to perform at their best while ensuring their personal needs are met.

Work Environment

The role demands both independence and team collaboration, implying that the candidates will need to possess the ability to work autonomously while contributing positively within the team dynamic. The expected interaction with various stakeholders highlights the need for excellent interpersonal skills, as much of the work involves phone communication.

Ethical Employment Practices

ARMStrong Insurance Services promotes an equitable work environment as an Equal Opportunity Employer. They are committed to ensuring a workforce that is free from discrimination of any kind, including race, color, religion, marital status, age, disability, or any other status protected under applicable laws. Such practices underscore the company’s commitment to fostering a diverse and inclusive workplace.

Conclusion

For job seekers interested in a fulfilling role with numerous opportunities for growth and contribution within a reputable firm, applying for the Phone Auditor position at ARMStrong Insurance Services is a promising option. With comprehensive benefits, competitive pay, and an emphasis on professional skills, this position provides ample room for both career advancement and personal development. If you possess the required skills and are interested in joining a trusted name in debt recovery, this opportunity might just be the perfect fit.

This job offer was originally published on himalayas.app