Pre-Sales Engineer

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Job Overview

The position of Pre-Sales Engineer at Mitek Systems is an exciting opportunity for seasoned professionals interested in digital identity authentication and fraud prevention. Mitek, a global leader in this field, offers innovative solutions aimed at enhancing security and convenience for over 7,500 organizations worldwide. The primary focus of this role is to collaborate closely with the Sales Team to attract new customers by leveraging in-depth product knowledge and forging strong client relationships.

Company Background

Mitek Systems (NASDAQ: MITK) specializes in mobile deposit solutions and has established itself as a pioneer in biometric identity authentication. The company's operations span several countries, including Spain, France, the UK, Mexico, and the Netherlands, with its headquarters in San Diego, California. Mitek emphasizes the importance of a diverse workforce, believing that a rich variety of perspectives and experiences leads to better service and innovative solutions.

Role Responsibilities

As a Pre-Sales Engineer, you will play a critical role in acquiring new customers for Mitek's innovative Mobile Verify® product. Your responsibilities will include:

• Becoming an expert in Mitek’s product suite and providing education on its offerings, integration techniques, and best practices.
• Delivering tailored presentations and demos that align with a solution-based selling approach.
• Leading discussions to understand customer requirements, technical needs, and potential use cases.
• Collaborating with internal teams to develop effective system solutions and accurately scope project requirements.
• Supporting customers through hands-on troubleshooting and offering valuable feedback to enhance product performance.

Required Qualifications

To be considered for this role, candidates must meet the following minimum qualifications:

• A Bachelor’s Degree in engineering, computer science, or a related field.
• At least 5+ years of relevant experience in sales engineering, solutions engineering, or as a technical consultant.
• Proficiency in SaaS, web-based applications, and understanding of client-server architecture and security protocols.
• Excellent interpersonal skills with the ability to manage relationships effectively.
• Fluent in English and Spanish; proficiency in Italian is a plus.

Preference Experience

While not mandatory, candidates with the following experience will have an edge:

• Knowledge of financial services, FinTech, or the gig economy.
• Background in the Identity, Fraud, or Risk industries.
• Experience in developing or managing native applications for iOS or Android.
• Familiarity with scripting languages, such as Python or JavaScript.

Work Environment

Mitek offers a flexible work environment, allowing employees to work remotely or from company offices situated in Barcelona or Madrid. The company emphasizes employee well-being and offers a robust benefits package in addition to remote work options.

Compensation and Benefits

Mitek provides a highly competitive salary alongside a comprehensive benefits package that includes:

• Universal and supplemental healthcare options.
• Retirement plans with pension contributions and stock options.
• Generous paid time off, including vacation days, holidays, and volunteer time.
• Opportunities for ongoing learning and career development including e-learning licenses and tuition reimbursement.
• Support for home office setups and optional benefits such as pet insurance and identity theft protection.

Company Culture

Mitek's culture is characterized by its commitment to innovation, collaboration, and professional growth. Employees are encouraged to contribute meaningfully to projects while celebrating successes and maintaining a supportive atmosphere within teams.

Conclusion

For job seekers interested in tapping into the technology-driven field of digital identity verification, the Pre-Sales Engineer position at Mitek Systems offers a valuable opportunity. With a blend of technical expertise, sales acumen, and a passion for customer engagement, successful candidates will find a thriving work environment dedicated to leading-edge technology and impactful outcomes.

This job offer was originally published on himalayas.app