Property Management Assistant (ZR_19872_JOB)

Related keywords: real estate remote jobpersonal assistant remote jobassistant remote job

This page contains product affiliate links.

Overview

The position at hand is for a Property Management Assistant at BruntWork, a thriving real estate agency. This is a remote opportunity, allowing employees to engage in their tasks from anywhere, provided they maintain communication within specified working hours. As an essential member of the real estate team, the assistant will facilitate various functions that contribute to the operational flow and overall success of property management processes.

Position Details

The job is structured as an Independent Contractor role, which indicates that the selected candidate will not be an employee in the traditional sense. Instead, they will be responsible for their own taxes and benefits, making this position ideal for those who appreciate autonomy and flexibility in their work life.

Employees are expected to adhere to a scheduling framework, working from Monday to Friday, specifically from 9:00 am to 6:00 pm Perth Time. During this timeframe, there's a one-hour unpaid break, which allows for a balanced work schedule.

Responsibilities

Communication Management

A key aspect of the role involves managing tenant and owner communications effectively. Responsibilities include:

• Serving as the main point of contact for tenants, property owners, and contractors.
• Ensuring timely and professional responses to inquiries and requests.
• Conducting regular follow-ups, including 3-month checkups for tenants and 6-week updates for property owners.
• Coordinating maintenance requests and updating all relevant parties.
• Managing communications regarding rent arrears and lease renewals.

Administrative Efficiency

Another significant part of the job involves administrative duties designed to streamline operations:

• Updating property and client information in CRM systems.
• Tracking and reporting on key performance indicators (KPIs).
• Managing the creation and renewal of lease contracts.
• Organizing a comprehensive contract management system.
• Preparing tenancy applications and lease agreements.

Financial Support & Reporting

The role also requires providing financial support, which includes:

• Assisting with payroll processing and bank reconciliations.
• Ensuring accuracy in payroll and reconciliation tasks.
• Preparing monthly KPI reports, ensuring actionable insights are communicated.
• Monitoring rental payments and following up on overdue accounts.

Marketing & Growth Support

To aid in the overall growth of the agency, the Property Management Assistant will support various marketing initiatives. This includes:

• Assisting with social media management and lead generation.
• Supporting property listings by drafting descriptions and organizing relevant images.
• Helping maintain and enhance the agency's reputation as a premium service provider in the real estate sector.

Skills Required

Candidates interested in applying for this position should possess a set of essential skills and qualifications:

• Strong written communication and reporting capabilities.
• High attention to detail — essential for accurate data entry and financial tasks.
• Proficiency in either Microsoft Office Suite or Google Workspace.
• A basic understanding of accounting principles and financial processes.
• Ability to adapt and learn new software, particularly property management and CRM systems.
• Excellent time management skills with the ability to prioritize tasks effectively.
• A customer service orientation and a proactive approach to problem-solving.
• Previous experience within the real estate industry is preferred; exposure to tenant inquiries and lease documentation is advantageous.

Success Metrics

The job involves certain key performance indicators that establish benchmarks for success within the role:

• Communication Management: Require 100% adherence to scheduled follow-ups and a 24-hour response time for inquiries.
• Administrative Efficiency: Aim for zero errors in data entry and ensure 100% timely contract submissions with a 95% completion rate on maintenance tasks.
• Financial Support & Reporting: Should maintain 100% accuracy in payroll and reconciliations with on-time delivery of KPI reports.

Benefits

This position comes with its unique set of benefits as it is labeled as a permanent work-from-home opportunity, allowing for flexibility and independence in how one manages their workload. Immediate hiring is part of the process, and candidates can anticipate steady freelance job conditions. However, it’s important to note that as an Independent Contractor, applicants must possess their own computer and reliable internet connection.

The remuneration process is on an hourly basis and will depend on candidates' performance during the application process. This could mean that higher productivity and effectiveness could lead to better financial outcomes.

In conclusion, the Property Management Assistant role at BruntWork is ideal for individuals looking to carve out a niche in the real estate administrative field while benefiting from the flexible structure of remote work. This position not only supports personal growth in property management but also serves a critical role in maintaining the agency's high service standards.

This job offer was originally published on himalayas.app