QA Lead

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Job Overview

Endava is looking to fill the role of QA Lead with a special focus on RxCLAIM, the pharmacy benefits management (PBM) system. The objective of this hiring is to lead quality assurance activities specifically for RxCLAIM applications, ensuring daily operations meet high-quality standards relevant to healthcare platforms. Applicants should possess a strong background in pharmacy claims and quality assurance management, bringing expertise in delivering high-quality solutions.

Key Responsibilities

As a QA Lead, the selected candidate will oversee all phases of the quality assurance process and ensure that the applications related to RxCLAIM meet both functional and technical requirements. Key responsibilities include:

• Leading end-to-end QA activities for applications that are based on RxCLAIM, which includes managing testing strategies, planning, execution, and defect management.

• Acting as the primary QA contact for PBM and RxCLAIM initiatives, closely collaborating with business analysts, developers, and product owners.

• Defining and enforcing QA processes, standards, and best practices across various projects.

• Reviewing and validating business and functional requirements along with technical designs from a QA standpoint.

• Designing and managing test scenarios, test cases, and test data relevant to eligibility, claims adjudication, pricing, formularies, benefits, accumulators, and prior authorization.

• Leading and mentoring QA analysts, providing essential guidance on RxCLAIM workflows and testing methodologies.

• Coordinating system integration testing (SIT), user acceptance testing (UAT), and regression testing, while also supporting client UAT cycles to ensure a seamless workflow.

• Ensuring compliance with relevant healthcare regulations and industry standards, including HIPAA and CMS.

• Tracking metrics on test execution, defect trends, and quality key performance indicators (KPIs), and providing updates to stakeholders.

• Supporting automation initiatives through identifying suitable regression candidates and liaising with automation teams.

• Participating in release planning, validation of production changes, and post-release defect analysis.

Required Skills

Candidates must demonstrate a comprehensive set of skills to meet the demands of this position:

• A minimum of 8 years of experience in QA and testing, with at least 3–4 years in a QA Lead role.

• Strong hands-on experience specifically with RxCLAIM, including claims processing, plan setup, pricing, benefits, accumulators, drug utilization review, and prior authorization.

  

• Knowledge of the PBM and pharmacy domain concepts is essential.

• Proficient use of test management and defect tracking tools such as ALM, Jira, and Zephyr.

• Excellent analytical, problem-solving, and communication skills.

• Proven experience in leading teams and collaborating effectively with cross-functional stakeholders.

Preferred Qualifications

While not mandatory, the following qualifications would be beneficial:

• Experience with test automation tools and frameworks.

• Exposure to various PBM platforms including QNXT, Facets, and ICD.

• Experience in Agile/Scrum environments.

• Possession of ISTQB or a similar QA certification.

Salary and Benefits

Although specific salary details were not provided, the job listing states a competitive salary package is part of what Endava offers. Additionally, candidates can look forward to a variety of benefits aimed at career development, work-life balance, and health. The company emphasizes:

• Career Development: Opportunities for coaching, global career pathways, and various internal development programs.
• Learning Opportunities: Involvement in complex projects and access to numerous tech community events, workshops, certifications, and training tones.
• Work-Life Balance: Flexible working arrangements, including hybrid work models.
• Health Benefits: Various healthcare plans applicable to full-time positions, maintaining a focus on employee wellness and support.

Company Culture

Endava prides itself on maintaining an inclusive and respectful work environment. They team up with diverse professionals from various backgrounds, which enhances their innovation capabilities and ability to provide optimal solutions to their customers. The company encourages applications from individuals of all demographics and positions are offered based on skills and potential.

Conclusion

The QA Lead position at Endava promises a comprehensive array of challenging responsibilities, vast learning opportunities, and a collaborative environment. The role serves as a critical component in ensuring quality assurance in pharmacy benefits management systems, thereby having a direct impact on healthcare services. Candidates who fit the criteria or possess similar qualifications are highly encouraged to apply, as this role promises to be as rewarding as it is challenging.

This job offer was originally published on himalayas.app