Regional Client Success Manager - Edinburgh (Edinburgh)

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Overview

Just Eat Takeaway.com is a leading global online food delivery platform with a mission to enable everyday convenience. The role of Regional Client Success Manager in Edinburgh is designed for individuals who are ready for a challenge and eager to make a significant impact in the food delivery industry. This role encompasses the responsibility for developing and growing business relationships with independent restaurants and partners to maximize the orders through Just Eat's extensive platform.

Job Description

In this position, you will serve as a Field Account Manager, playing a key role in maximizing the online potential of Just Eat Takeaway Restaurants. Your main responsibility will include building and maintaining commercial relationships with restaurant partners to drive growth of orders. An essential part of the job will be educating partners to enhance their customer service and overall experience for the users of the platform.

The position will be both field-based and home-based, requiring you to travel within your territory. Effective onboarding of new partners is crucial, ensuring they are visited within 14 days of going online.

Key Responsibilities

Your daily tasks will include:

• Maximizing the potential of existing restaurant partners by fostering strong, mutually beneficial relationships.
• Educating partnerships to optimize customer service, experience, and drive order growth.
• Performing regular visits and checks on new signings to ensure successful onboarding.
• Leveraging internal tools (like Salesforce and Restaurant Manager) to identify growth opportunities for restaurant partners.
• Encouraging and mentoring restaurant partners on best practices to increase orders.

Required Skills

Candidates should have substantial experience in a B2B sales or account management role. A keen interest in food and the restaurant industry is preferred. Important skills include:

• Strong presentation and communication skills.
• An ambition to take on challenging targets.
• A high level of organizational skills with attention to detail.
• Ability to manage multiple tasks effectively.
• A clean UK driving license for travel.

Personal Traits

The ideal candidate must have a passion for learning and personal growth, alongside a strong work ethic and a commitment to making a difference in the community.

Benefits

Just Eat Takeaway.com offers an attractive benefits package designed to support the well-being and professional growth of its employees. Benefits include:

• Flexible working hours that suit your lifestyle.
• An engaging and collaborative team culture.
• A clear career path alongside opportunities for growth.
• Company car usage for work purposes.
• Monthly takeaway spending allowance.
• Generous leave policy: 25 days of holiday, birthday leave, and bank holidays with the option to buy/sell extra days.
• Loyalty rewards after 5 and 10 years of service including extra holidays or cash bonuses.
• Family-friendly policies with extended maternity and adoption leave.
• Private medical and dental insurance, pension contributions, and life assurance.
• Full sick pay, volunteering leave, and well-being support programs.
• Additional perks like discounts on top brands, free eye tests, and a cycle-to-work scheme.

Culture and Values

At Just Eat Takeaway.com, embracing diversity and inclusion is fundamental to their culture. Employees at the company come together to celebrate their individuality and collectively drive success. Just Eat Takeaway.com seeks employees who want to contribute to an inclusive environment where everyone’s experiences and backgrounds can contribute positively to the company's dynamic.

Conclusion

This position of Regional Client Success Manager at Just Eat Takeaway.com is an exciting opportunity for individuals passionate about the food service industry combined with sales and account management. The attractive benefits and supportive culture make it an appealing role for potential job seekers looking to elevate their careers in an innovative and growing industry. If you're ready for a rewarding challenge, apply now!

This job offer was originally published on jooble.com