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Chronic Care Staffing is currently hiring a Remote RPM Coordinator – CMA, aimed at supporting patients living with chronic or high-risk conditions through effective Remote Patient Monitoring (RPM). This role is crucial for improving patient outcomes and aiming to reduce hospitalizations through real-time monitoring and timely interventions, all carried out from a HIPAA-compliant home office.
The Remote RPM Coordinator – CMA will be tasked with a variety of responsibilities:
Conduct patient onboarding and provide device education for new RPM enrollees, ensuring they understand the importance of consistent health monitoring.
Monitor daily biometric data like blood pressure, glucose, weight, and oxygen saturation, identifying any abnormal readings to follow escalation protocols for notifying healthcare providers.
Perform monthly RPM engagement calls to address patient concerns and queries, ensuring a strong support network for those enrolled in the program.
Troubleshoot device connectivity or usage issues to mitigate any barriers for the patients in their health monitoring processes.
Maintain clear and compassionate communication with patients and caregivers about their health conditions, treatment goals, and progress.
Support patient self-management strategies and adherence to care plans stipulated by healthcare providers.
Collaborate with healthcare teams to guarantee timely responses to alerts and concerns raised during monitoring.
Accurately document all interactions, interventions, and critical data in the EHR/RPM portal to maintain credible health records.
Educate patients on lifestyle modifications and the vital importance of health monitoring, helping to instill a sense of responsibility in their care.
Ensure compliance with CMS RPM billing and documentation requirements while meeting productivity expectations for monitoring and outreach efforts.
Represent Chronic Care Staffing in a professional and compassionate manner at all times, reflecting the company’s values.
To be successful in this role, candidates must fulfill several qualifications:
An unencumbered active CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification is essential.
Active BLS (Basic Life Support) certification, showcasing the ability to manage emergencies in a patient-focused environment.
Strong communication skills, with an emphasis on clear and compassionate interaction via phone and messaging platforms to facilitate patient engagement.
Excellent documentation, time management, and critical thinking skills to efficiently handle various administrative duties and patient interactions.
Familiarity with EHR systems and cloud-based platforms, which are essential for meeting job functions.
Proficiency with Google Suite to manage appointments, communications, and documentation effectively.
Although not required, the following experience could enhance a candidate’s suitability for the position:
A strong understanding of Remote Patient Monitoring protocols and platforms, helping in the effective management of patient data.
Experience in recognizing clinical red flags in biometric data, which is critical for identifying when a patient may need immediate intervention.
Candidates must set up a home office that meets specific industry standards:
A HIPAA-compliant workspace must be maintained, which is free from distractions and assures patient privacy.
A room with a lockable door is needed to prevent accidental exposure to protected health information.
A high-speed internet connection is essential for maintaining constant communication with patients and healthcare teams.
Candidates will need to use a CCS-approved computer with dual monitors to manage multiple data sources simultaneously and enhance productivity.
In this role, employees will face various physical demands, which include:
Sustained vision and hearing capacities, essential for effectively monitoring patient data over extended periods.
Frequent repetitive motions like typing and interactions on computer systems.
Extended periods of computer work require ergonomic practices to ensure comfort and efficiency.
Reasonable accommodations can be made to support individuals with special needs, provided these adaptations align with patient care requirements.
The position offers competitive benefits that aim to support work-life balance and employee well-being, including:
Paid Time Off, to encourage employees to rest and recharge.
Health Care plans that provide essential medical coverage.
Dental and Vision plans to support overall health.
Opportunities for career growth and development, supporting employees in advancing their professional pathways.
Regular pay reviews to ensure compensation reflects the effort and contributions made by employees.
The position of Remote RPM Coordinator – CMA is an excellent opportunity for skilled professionals looking to make a significant impact in healthcare while enjoying the flexibility of a remote work environment. The combination of a supportive corporate culture at Classet and comprehensive benefits makes this role highly attractive for job seekers passionate about patient care.
This job offer was originally published on himalayas.app
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