SaaS Patent Solutions Expert

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Job Overview

The position of SaaS Patent Solutions Expert with Questel is primarily a technical role, aimed at supporting sales representatives during the sales process of their Identity and Access Management (IAM) product offerings. This expert will be responsible for providing rich technical and business expertise, which will encompass both pre-sales and post-sales processes. The aim is to ensure clients comprehensively understand the software and how it meets their needs by facilitating training sessions.

Key Responsibilities

The SaaS Patent Solutions Expert's core responsibilities include:

• Conducting interactive demonstrations and/or creating use cases tailored to the Intellectual Property (IP) needs of IAM users during onsite visits.
• Attending customer meetings alongside sales reps to showcase Questel software solutions (e.g., EC+, Equinox Corporate, Equinox Law Firm, ELF+).
• Preparing presentations for seminars that effectively highlight the software and position the Questel offerings.
• Providing training for tools like OrbitInvention and OrbitAsset, ensuring customers can maximize their use of Questel's technology.
• Driving internally the SaaS offerings assigned to the Subject Matter Expert, thereby boosting the sales team’s knowledge base and ensuring that client-facing staff are well-informed about the offerings.
• Working proactively to support product managers and UX designers in describing IAM processes and use cases by providing necessary expertise.
• Regularly reporting field information gathered during pre-sales and training activities.

Ideal Candidate Profile

The perfect candidate for this position should encompass the following qualifications:

• A minimum of a Master’s degree, engineering background, or equivalent university scientific studies.
• Professional experience in intellectual property, ideally in roles such as IP paralegal or IP portfolio management, coupled with significant experience using Intellectual Asset Management tools.
• Deep knowledge of IP processes, operations, data, and administration, along with proficiency in extracting business intelligence from intellectual assets.
• A solid understanding of how senior executives leverage IP information for strategic decisions.

Essential Skills

Some of the essential skills and qualities that make a successful candidate include:

• Customer-oriented mindset with excellent communication and presentation abilities.
• Strong problem-solving skills and a capacity to provide creative solutions for clients.
• Competency in assisting with the migration of client data in collaboration with the integration team.
• An aptitude for insight generation from customer conversations that ties back to overarching goals or success criteria.
• Fluency in both English and German is required, notably for communicating with international clients and teams.

Additional Attributes

The ideal candidate should display:

• Autonomy, efficient time management, and a proactive team spirit.
• Flexibility to travel up to 25% when necessary, demonstrating a commitment to engaging directly with clients when required.

Compensation and Benefits

Questel offers a full-time, permanent position with a competitive compensation package, including a very attractive uncapped commission structure. This role provides an opportunity to work within a dynamic and agile environment while being supported by structured onboarding and continuous learning resources to ensure employee success. The organization values a culture of courtesy, honesty, and courage.

Moreover, Questel's diverse and inclusive workplace champions social responsibility and equity, extending opportunities to all qualified applicants regardless of race, religion, gender identity, or background.

Work Environment

Prospective employees can expect to work with prestigious international clients, including major companies within the Fortune 500 and CAC40. Questel maintains a global presence with operations in the USA, EMEA, and APAC regions. The job is located in Munich or can be fully remote within Germany or France, which adds flexibility for those seeking work-life balance.

In conclusion, the SaaS Patent Solutions Expert role at Questel is not merely a job but an opportunity to engage in a meaningful career. The combination of technical prowess, customer engagement, and the breadth of experience offered by this position makes it an attractive opportunity for qualified individuals looking to advance their careers in the realm of SaaS solutions and Intellectual Property management.

This job offer was originally published on himalayas.app