SALESFORCE BUSINESS ANALYST AND TESTER

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Job Overview

The Salesforce Business Analyst and Tester position at General Dynamics Information Technology (GDIT) presents a unique opportunity for individuals looking to leverage technology in a meaningful way. This is a full-time remote role that allows professionals to make a tangible impact on federal civilian agencies, particularly through supporting the Centers for Medicare & Medicaid Services (CMS). As part of the team, you'll be involved in critical processes to ensure the well-being of U.S. citizens.

Key Responsibilities

In this role, you will be working as a Systems Analyst Senior responsible for both business analysis and testing tasks. Your daily functions will involve:

• Analyzing and Documenting: You'll analyze, document, and communicate system and business processes, which is essential for clarity and efficiency within the team.

• Facilitating Meetings: Engage in customer-facing meetings to discuss requirements, solicit feedback, and confirm user acceptance testing.

• Technical Support: Provide software presentations along with technical support to customers, ensuring they have the tools they need to succeed.

• Requirements Documentation: Document business, system, and reporting specifications, including risk assessments, workflows, and security considerations.

• Peer Reviews: Conduct peer reviews of system documentation, including requirements and user guides, assuring that all materials are accurate and helpful.

• Testing Solutions: Understand and translate requirements into test solutions within the Salesforce environment, creating test scenarios, and defining acceptance criteria.

• Quality Assurance: Ensure high-quality code deliveries by developing and maintaining test cases and overseeing the QA lifecycle. This includes performing various types of tests such as functional, automated, regression, and smoke testing.

• Client Support: Provide additional support during the user acceptance phase, ensuring a smooth transitioning of software into actual use.

• Team Coordination: Work closely with stakeholders and the project team to prioritize the backlog, participate in product planning, and join daily scrums for sprint tracking.

Required Skills

To succeed in this role, the following skills and qualifications are necessary:

• Education: A Bachelor’s degree in Computer Science, Information Systems, Communications, or Computer Engineering, or equivalent experience in related fields.

• Experience: At least three years of experience in business processes and testing, as well as three years specifically in roles involving Salesforce.

• CRM Familiarity: Hands-on experience with Salesforce or other Customer Relationship Management (CRM) software applications. You must possess a comprehensive understanding of Salesforce projects.

  

• Agile Methodologies: Experience in working within a Scrum and/or SAFe Agile environment, which is often essential for flexible and iterative project management.

• Interpersonal and Communication Skills: Strong skills in communication, both written and verbal, are essential. You should also be comfortable managing customer expectations and maintain relationships with multiple stakeholders.

• Analytical Skills: Excellent analytical abilities to combine information from various sources effectively.

• Public Trust Clearance: Given the nature of the work, you will be required to obtain a Public Trust clearance, reinforcing the need for reliability and integrity in this role.

Preferred Skills

In addition to the required skills, certain preferred skills will make you a standout candidate:

• Experience specifically working with CMS or other healthcare-related environments.
• Agile Certifications: Being a Certified SAFe Agilist, SAFe Practitioner, or Scrum Master can significantly enhance your profile.
• Proficiency in tools such as JIRA, SharePoint, and Confluence can be useful in streamlining your workflow.

Work Environment and Benefits

GDIT emphasizes a flexible work environment, showcasing the company’s dedication to work-life balance. Benefits include:

• A full-flex work week that allows you to manage your time effectively between work and personal life.
• A 401K with company matching, contributing to your long-term financial security.
• Comprehensive health and wellness packages designed to support both physical and mental health.
• Opportunities for professional growth, including paid education and relevant certifications.
• Access to cutting-edge technologies that not only help you perform your current role but also enhance your learning.
• Paid vacation and holidays to help you recharge.

Conclusion

The position of Salesforce Business Analyst and Tester at General Dynamics Information Technology not only offers the chance to work remotely but also plays a significant role in impacting the operations of federal agencies. With a comprehensive set of responsibilities and respect for your work-life balance, this opportunity is uniquely positioned to attract professionals seeking meaningful work in the government sector. If you meet the requirements and are enthusiastic about making a difference, this could be the opportunity for you.

This job offer was originally published on jooble.com