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Omega CRM Consulting, a leading company in digital solutions, is looking for a Salesforce Marketing Cloud Platform Manager to join their team. The position is tailored for someone keen to work alongside one of the top 15 global pharmaceutical companies, marking a significant opportunity for professionals in the field of digital marketing and technology.
The Salesforce Marketing Cloud Platform Manager will play a pivotal role in enabling the Human Pharma Delivery Unit (HPS DU) Campaign Automation Services. The successful candidate will be responsible for:
• Building and automating campaign journeys using their expertise in technical aspects of Salesforce Marketing Cloud and potentially other tools like Adobe Marketing Cloud and customer data platforms.
• Ensuring that campaign workflows and deliveries align with the business needs outlined in the campaign briefings provided by the markets.
• Maintaining a high standard of quality for end-to-end campaign processes, ensuring on-time delivery, and optimizing automation within the campaign workflows.
• Conducting user acceptance testing (UAT) for software enhancements within the marketing automation toolset.
• Troubleshooting issues related to workflow and delivery, collaborating with IT support for reporting and tracking.
• Documenting enhancements, templates, and technical processes diligently.
• Developing and testing script enhancements, web API calls, and additional technical workflows.
• Collaborating with Campaign Support Services to ensure seamless operations across platforms.
Applicants for the Salesforce Marketing Cloud Platform Manager position are expected to have the following qualifications:
• A Bachelor’s Degree in technical studies or business administration and a strong technical background.
• A minimum of 2-3 years of experience with Salesforce Marketing Cloud or Adobe Campaign, along with knowledge of Customer Data Platforms (CDP).
• Proficiency in technical marketing automation, with preferences for certifications in architect or developer roles.
• Strong skills in managing and prioritizing multiple complex projects, combined with excellent campaign management skills.
• Adeptness in databases, SQL, ETL processes, and web (API) calls.
• Familiarity with programming languages, including Ampscript, JavaScript, HTML, CSS, and potentially Python.
• Understanding of the Software Development Life Cycle (SDLC) is crucial, as well as practical experience in a consulting or project delivery environment.
• Knowledge of email and website design principles is advantageous, along with exposure to Atlassian tools such as Confluence, JIRA, and BitBucket.
• Any pharmaceutical knowledge (including Veeva CRM) is considered a plus.
• Applicants need to be self-motivated, detail-oriented, and adaptable, with fluency in English.
This full-time position offers a permanent contract with numerous benefits, including:
• A flexible schedule that aids in balancing professional and personal life.
• Training and certification programs to enhance professional skills and obtain official certificates from partners.
• Options for home office arrangements to enhance flexibility in work environments.
• Flexible retributions, including public transport tickets and meal vouchers.
• Health insurance options, ensuring comprehensive coverage for employees.
Omega CRM Consulting is a prominent player in the digital solutions market. They aim to accelerate customers' business experiences through a blend of technology and data, focusing on areas like customer services, eCommerce, and analytics. As one of the top three Salesforce partners in Europe, Omega CRM exhibits a workforce of over 570 individuals from 24 nationalities, all skilled in business processes and technology. Their dedication to innovation and knowledge has positioned them as award winners in consulting and IT services.
With values centered around talent, flexibility, commitment, and innovation, Omega CRM fosters a collaborative culture that prioritizes the well-being of its team members.
In summary, the position of Salesforce Marketing Cloud Platform Manager is ideal for candidates seeking to merge technical expertise with project management in a dynamic and impactful pharmaceutical setting. Candidates with the right mix of technical skills and a commitment to innovative marketing solutions are strongly encouraged to apply.
This job offer was originally published on jobicy.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
