The position available is for a Senior Business Consultant at Bloomreach, a company focused on personalization technology that connects businesses with their customers. The role primarily involves delivering value to clients through the Engagement Platform, which includes gathering requirements, data management, and implementing automated programs. The consultant will play a vital role in improving client performance in the e-commerce landscape.
Bloomreach has established itself as a leader in the field of AI-driven personalization. With over 1,400 global brands using their platform, the company aims to revolutionize customer experiences across various domains such as retail, finance, and hospitality. The company's flagship AI engine, Loomi, allows for consistent and intelligent personalization of customer interactions. This perspective on business makes Bloomreach a top choice for consultants looking to make immediate contributions to their clients' success.
The Senior Business Consultant will be engaged in various tasks which include:
Client Onboarding: Leading clients during the initial phases of the platform's adoption, ensuring smooth transitions.
Data Management: Assisting in preparing data structures and managing data migration efforts.
Improvement Strategies: Collaborating closely with clients to identify and propose enhancements that will increase their site's performance, app functionality, and overall engagement.
Client Communication: Regularly interact with clients, imparting knowledge about the platform, preparing analysis reports, and guiding decision-making processes.
Team Collaboration: Work together with Customer Success Managers to align the business strategies tailored to both the platform and the client's goals.
Conduct Audits: Perform evaluations on client web pages and online shops to suggest necessary changes aimed at improving customer experience and increasing conversion rates.
Adopt AI Tools: Utilization of AI tools for efficient operational management.
Applicants for this role should ideally possess:
Experience: 3-6 years in B2B or B2C SaaS or in-house eCommerce experience is required. Familiarity with the Bloomreach Engagement platform is preferred but not mandatory.
Technical Knowledge: Proficiency in online analytics, performance marketing, marketing automation, and customer retention methodologies, including A/B testing and personalization tactics.
Consulting Skills: Strong communication, presentation, and problem-solving abilities are essential. Candidates must possess the confidence to engage effectively with various stakeholders while maintaining professionalism in challenging scenarios.
Language Skills: Proficiency in Spanish, French, or Italian in addition to English is highly favored.
The role offers a competitive base salary ranging from €33,600 to €42,000 EUR, dependent on various factors such as experience and skills. Beyond salary, Bloomreach provides numerous benefits which may include:
Flexible Work: Employees can choose to work remotely from their respective regions or in company offices located in Bratislava, Slovakia or Brno and Prague, Czechia.
Personal Development: Employees have access to continuous learning opportunities, including a $1,500 professional education budget per year for courses or certifications.
Work-Life Balance: Bloomreach supports a flexible working model and organizes regular company events to promote a positive culture.
Health & Wellness: They provide employee assistance programs, meditation subscriptions, and sports engagement opportunities.
Extra Benefits: Options for stock units, performance bonuses, and referral bonuses contribute further to an attractive overall compensation package.
Bloomreach’s culture emphasizes freedom and trust, encouraging employees to take ownership of their work without micromanagement. They value results over clocking hours and have specific core behaviors embedded in their processes, from recruitment to personal development. The company believes in maintaining a diverse and inclusive workspace while actively supporting employee volunteering efforts.
This position as a Senior Business Consultant at Bloomreach is an exciting opportunity for individuals looking to play a critical role in transforming the e-commerce gene. With an emphasis on AI-driven personalization, the chance to interact with a variety of clients, and a supportive working environment, this position can significantly enhance your career while driving meaningful change for clients in today’s digital landscape.
This job offer was originally published on jobicy.com
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