Senior Community Manager - Hybrid

Job Overview

The position available is for a Senior Community Manager at a thriving company called Deep Abacus, located in London, UK. The role is designed to help the company scale its operations within a direct and transparent energy market, helping businesses contract for renewable power directly instead of relying on wholesale intermediaries. This role not only requires experience but also demands a strategic mindset to create measurable pipelines that foster acquisition and retention in the company's ecosystem.

Company Description

Deep Abacus is a forward-thinking organization that focuses on simplifying the renewable energy market. Backed by prominent European venture capitalists, the company has secured approximately $100 million in funding, which illustrates its potential and commitment to growth. The position of Senior Community Manager plays a critical role in pushing the company's mission forward.

Role Responsibilities

As a Senior Community Manager, you will be responsible for shaping and scaling what is described as a high-trust broker ecosystem. Below are the primary responsibilities associated with this role:

• Develop a community strategy centered around tiered engagement models.
• Build a repetitive advocacy engine which may include testimonials, referrals, and case studies to showcase the company's success.
• Organize partner forums and recognition programs to strengthen connections and build trust among partners.
• Translate insights from partners into structured commercial proofs that demonstrate the value and effectiveness of the services offered.
• Implement CRM-based engagement scoring and attribution to understand client and partner interactions better.
• Monitor metrics that influence the pipeline and overall community health.
• Create scalable playbooks and workflows for a streamlined approach to community management.

Success Metrics

Success in this position is characterized by the following outcomes:

• The community serves as a predictable source of revenue influence.
• Visible trends in engagement and sentiment across the entire business.
• A steady flow of case-study-ready proof showcasing the effectiveness of community engagement.
• Improved retention rates and a consistent flow of referrals from partners.

Required Skills and Qualifications

To excel in this role, candidates must possess certain skills and experience:

• A proven track record of building ecosystems that have a tangible impact on revenue.
• A strategic thinker who operates with precision in execution.
• A commercially minded individual who is comfortable working with data and CRM workflows.
• Experience in cross-functionality, especially in high-growth environments.

Preferred Qualifications

While the core qualifications are critical, candidates with the following experiences will be given additional consideration:

• Background in partner-led growth initiatives, marketplaces, or advocacy programs, especially within the context of the energy sector.

Work Environment

The position offers a hybrid work arrangement, which allows flexibility in how you manage your work-life balance while meeting the demands of the role. The hybrid setup fosters collaboration and innovation, especially essential in a commercial environment focused on renewable energy.

Conclusion

The Senior Community Manager role at Deep Abacus is an exceptional opportunity for anyone who has a passion for renewable energy and community engagement. Key responsibilities focus on driving revenue through community initiatives, partner engagement, and retention strategies. The ideal candidate will find this role both challenging and rewarding, with ample opportunities for professional growth as the company scales its impact in the energy sector. This position is well-suited for individuals who thrive in dynamic environments that require both strategic vision and operational execution.

This job offer was originally published on jooble.com