Related keywords: accounts payable remote jobremote job accountingbookkeeping remote job
HSP Group stands out as a leading provider in global expansion services, helping businesses navigate the complexities of international operations. They specialize in delivering a streamlined experience across multiple areas including legal entity setup, global HR, payroll, compliance, tax, and advisory services. Their mission is to enable clients to scale efficiently while remaining compliant and minimizing risks in various markets worldwide. With the growth of scale-up organizations and tech firms, HSP Group is well-positioned to become their trusted partner.
The role of the Senior Global Service Associate (GSA) lies at the heart of HSP Group's customer service delivery framework. This position is remote and is primarily focused on providing effective accounting and tax compliance services to clients. GSAs will serve as the main point of contact, ensuring that services are delivered accurately and punctually, which calls for a strong foundation in both accounting and tax, along with experience in managing client relationships.
The responsibilities of the Senior Global Service Associate are diverse and multifaceted. Here are the key tasks involved in the role:
Act as the primary liaison for clients, overseeing timely delivery of accounting and tax services.
Monitor and manage compliance requirements for clients, which includes tax and statutory filings.
Offer guidance regarding accounting and tax best practices tailored to client needs.
Collaborate with internal teams and local service providers to ensure service delivery adheres to expected timelines.
Foster and develop strong relationships with clients and service providers to better understand their needs and propose proactive solutions.
Support the creation and implementation of new processes aimed at enhancing the client experience.
Maintain and update client records, ensuring all documentation is accurate and accessible using various systems such as Salesforce and Microsoft Teams.
Create and manage service tickets as well as verify data provided by clients and local teams.
Provide regular updates on task status and respond to customer queries effectively, addressing escalations or opportunities for additional services as needed.
Establish a specific knowledge base for the region or service line provided.
Undertake additional duties as assigned to further contribute to the organization's success.
To be a fit for this role, candidates are expected to have the following qualifications and skills:
A minimum of 5 years of experience in accounting and tax within a customer service delivery context.
A Certified Public Accountant (CPA) certification is advantageous.
Familiarity with IFRS and US GAAP is essential.
Experience with accounting systems such as NetSuite, Xero, SAGE Intacct, QuickBooks, or similar platforms is required.
A general understanding of bookkeeping, Accounts Payable, Receivable Processes, and management reporting across multiple jurisdictions.
Strong customer-facing abilities and excellent communication skills in both written and verbal forms.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio, is necessary.
Must possess analytical and problem-solving skills, with experience in project management or onboarding preferred.
A positive and self-motivated attitude, along with the ability to work collaboratively in a team environment, is crucial.
Candidates should be adaptable and capable of managing multiple relationships effectively.
While the specific salary for this position has not been disclosed, roles of similar caliber in the industry often offer competitive compensation in line with experience. Employees at HSP Group can also expect benefits that come from working in an innovative and rapidly evolving company, which may include flexible work arrangements, opportunities for professional growth, and involvement in significant projects that contribute positively to the global economy.
The Senior Global Service Associate role at HSP Group presents a rewarding opportunity for detail-oriented professionals eager to contribute to a leading firm in the global expansion sector. Those who thrive in collaborative environments, possess strong analytical skills, and have a solid background in accounting and tax will find this position particularly appealing. If you're motivated to make an impactful contribution in the heart of the innovation economy, engaging with clients worldwide, consider applying and joining the #HSPGlobalSolutionTeam.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
