Senior Manager - Digital & eCommerce

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Job Title and Overview

The position being offered is for a Senior Manager - Digital & eCommerce at Intelligent People. This role is critical within the company as it focuses on optimizing the purchase experience for customers in the travel sector, which is a dominant aspect of their business model. The organization operates as a leading specialist travel experiences provider and presents a global footprint, ensuring that candidates must possess relevant experience in international markets. This role offers flexibility in terms of working arrangements, allowing candidates to work either fully remotely or on a hybrid basis from their UK office based in Bristol.

Job Responsibilities

The Senior Manager eCommerce / eCommerce Lead has a variety of responsibilities. Key areas of focus include:

• Ownership of global eCommerce performance while emphasizing conversion rate optimization, customer retention, and lifetime value.
• Collaboration with digital and performance marketing teams to ensure that campaigns yield significant results.
• Leading initiatives for testing and optimization to enhance customer experiences.
• Utilizing data and analytics to drive informed decisions and effective customer segmentation strategies.
• Implementing localization initiatives across various regions, which include adapting content to fit different languages and cultural nuances.

Candidate Requirements

To successfully apply for this position, candidates should possess several key skills and experiences:

• A robust background in eCommerce, particularly within the travel, activities, experience-led, or training sectors.
• A hands-on, data-driven approach to eCommerce management.
• Strong capabilities in stakeholder management coupled with excellent communication skills.
• Experience working with eCommerce platforms, with Commercetools or Drupal being preferred, as well as proficiency with SEO tools such as SEMrush.
• A degree of flexibility to attend occasional evening meetings for collaboration with global teams.

Salary Information

While specific salary details have not been provided for this position, it is commonly observed that roles at the management level within eCommerce, especially for reputable companies like Intelligent People, typically offer competitive salaries that reflect the level of responsibility and required expertise. Interested candidates should prepare to negotiate their salary based on their qualifications and industry standards.

Working Environment

The work environment at Intelligent People is designed to be flexible. Candidates can choose to work fully remotely, offering the convenience of working from home while being based in the UK, or work in a hybrid model where they spend a couple of days a week in the Bristol office. This flexibility is an attractive feature for many job seekers, especially those who prefer to avoid lengthy commutes.

Growth Opportunities

Taking up the role of Senior Manager eCommerce is not just about fulfilling current responsibilities; it also presents a significant opportunity for personal and professional growth. Working closely with digital marketing and performance marketing teams means that this role can lead to enhanced knowledge in customer acquisition strategies and advanced eCommerce techniques. As the role reports directly to the VP of Business Development, there is room for mentorship and guidance at a senior level.

Conclusion

This Senior Manager - Digital & eCommerce position at Intelligent People is ideally suited for professionals looking to leverage their eCommerce expertise, especially within the context of the travel industry. It offers a mix of strategic responsibilities and hands-on tasks ensuring varied experiences. The role emphasizes the importance of a strong data-driven approach, stakeholder management, and the ability to adapt strategies to local markets. For job seekers interested in a rewarding and flexible eCommerce career, this role presents an excellent opportunity to grow within a leading global company.

This job offer was originally published on jooble.com