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Thumbtack is a leading platform aimed at helping millions of homeowners manage and improve their living spaces. With a focus on providing personalized guidance, innovative AI tools, and a seamless hiring experience, the company empowers users to handle urgent repairs, seasonal tasks, and major home improvements. By connecting homeowners with a growing network of 300,000 local service providers, Thumbtack ensures that customers can choose the right professionals for their projects. The company's mission emphasizes building a remarkable experience for both users and service providers, driven by their intrinsic belief in the positive impact they can create.
The Talent Team at Thumbtack is a crucial division within the broader People organization. This team integrates Recruiting, Learning & Development, and Talent Management, all under a unified vision. Their goal is to create engaging and impactful experiences for every individual associated with Thumbtack.
The Talent Team's innovative approach ensures that from the first interaction with potential candidates to every step in their journey as high-performing team members, each experience is tailored, aligned, and set up for long-term success. By fostering a culture of continuous learning and growth, the Talent Team plays a significant role in attracting top-tier talent and nurturing their development within the organization.
The Senior Program Manager, Learning & Development position at Thumbtack is pivotal in spearheading AI enablement within the organization. If you have a passion for helping individuals leverage the potential of AI in tangible and practical ways, this could be an exciting opportunity.
You will take on a variety of responsibilities that include:
Developing AI Learning Strategies: Assessing employee needs and designing a comprehensive strategy for AI learning, ensuring confidence at all levels within the organization.
Creating Engaging Learning Experiences: Designing and launching training programs tailored to different levels of familiarity with AI, catering to both beginners and advanced users.
Collaborating with Business Leaders: Working hand-in-hand with various teams to identify opportunities for effective AI integration into their operations.
Designing Scalable Resources: Creating practical tools like playbooks or job aids to facilitate the embedding of AI into daily tasks across teams.
Innovating within L&D: Experimenting with new AI applications within learning and development to enhance effectiveness and efficiency.
Supporting Broader L&D Initiatives: Adapting to changing priorities within the L&D roadmap, such as onboarding and leadership development tasks.
Building an Inclusive Culture: Promoting a supportive team environment that values collaboration, trust, and continuous improvement.
To be successful in the Senior Program Manager role, you must bring a wealth of experience and specific expertise, including:
8+ years in Learning & Development: Proven experience in designing and scaling educational programs grounded in adult learning principles.
Fluency in AI: Demonstrated experience using AI tools effectively in learning content or enhancing personal productivity.
Strategic Leadership: Experience managing multi-phase programs from inception to execution and maintaining alignment across teams.
Strong Operational Skills: A proactive approach, with a focus on strategic thinking and attention to detail in a high-performing environment.
Engaging Facilitation and Communication: Capable of delivering live sessions that engage participants and drafting internal communications that promote action.
Orientation Towards Growth: A receptiveness to feedback and a willingness to adjust strategy as required.
Ability to Navigate Ambiguity: Comfortable making decisions in fast-paced environments while providing clarity and direction to others.
The expected salary for candidates in this role varies based on location:
Actual offers will depend on multiple factors, including job level, qualifications, and specific competencies relevant to the role.
Working at Thumbtack not only provides the opportunity to influence and shape the future of learning through technology but also fosters an environment of diversity and inclusion. The company positions itself as an equal-opportunity employer, embracing a multitude of backgrounds and experiences. Additionally, Thumbtack ensures that employees can request reasonable accommodations to foster their ability to perform at their highest potential. If you are inspired by the prospect of making a genuine impact through learning and development in a dynamic environment, consider applying for this role.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
