Senior Sales Operations Specialist (North Central)

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Overview of the Position

The Senior Sales Operations Specialist (Sr. SOS) position at GuidePoint Security is an essential role that offers a unique opportunity to support the company's sales operations within the cybersecurity sector. Operating primarily in a remote setting, this role involves close collaboration with various partners, including external business partners and internal teams. The Sr. SOS is tasked with managing the sales process, tracking opportunities, and ensuring the alignment between sales efforts and operation functionality. This position is vital for maintaining the company’s direction towards securing successful sales outcomes and supports GuidePoint’s mission to deliver trusted cybersecurity expertise and solutions.

Key Responsibilities

The role encapsulates several important functions, which include:

• Liaison Functions: Act as a pivotal communication bridge among External Business Partners, Account Executives, and various departments such as Accounting and Contracts to facilitate order processing and tracking.

• Sales Management Support: Involvement in both new and renewal business operations, ensuring that sales efforts are efficiently supported and executed.

• Salesforce Management: Oversee the management of Salesforce.com for accurate forecasting and reporting, utilizing the platform to generate quotes, track opportunities, and process orders effectively.

• Forecasting & Analysis: Participation in regional forecast calls, performing pipeline analysis to ensure the accuracy of forecasts.

• Team Support: Address day-to-day queries within the Sales Operations Leadership team, providing essential support to facilitate smooth operations within the team.

• Process Improvement: Collaborate with leadership to maintain and enhance process efficiencies to improve deliverable quality.

• Knowledge Development: Stay updated on product and industry offerings, vendor resources, and internal service propositions to offer informed support.

• Internal Response Management: Respond promptly to inquiries, both internal and external, ensuring effective communication and support.

• Miscellaneous Duties: Flexibility to undertake additional assigned duties as necessary.

Required Experience and Skills

To be successful in this role, applicants should possess a robust set of skills and experience:

• Education: A High School Diploma or equivalent is required; an Associate Degree or equivalent from a two-year college or technical school is preferred.

• Experience: At least 5 years in a corporate sales support role is required, with a preference for those who have had 1-2 years of experience in the IT industry.

• Sales Operations Experience: Proven competency in a Sales Operations Specialist function, especially at GuidePoint Security, is crucial.

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• CRM Proficiency: Familiarity with Customer Relationship Management (CRM) systems is mandatory. Experience specifically with Salesforce.com is preferred.

• Technical Skills: Intermediate capabilities in Microsoft Office and internet navigation are necessary, along with technical sales and support experience.

• Self-Motivation and Attention to Detail: A commitment to high levels of attention to detail and the ability to prioritize tasks effectively in a fast-paced environment is essential.

• Numerical Competence: Applicants should also have strong math skills suitable for calculating margins, discounts, and percentages.

• Communication Skills: Excellent verbal and written communication abilities are critical, alongside good judgment in decision-making.

• Flexibility: The ability to maintain a flexible work schedule is required, as the position may demand adaptability to varying circumstances.

Travel and Physical Requirements

The role may involve limited travel, estimated at up to 10% as needed, emphasizing the importance of adaptability regarding work locations.

Physical demands are standard for office work, indicating that the role requires substantial wrist, hand, and finger movement for extensive periods, and the capacity for close visual acuity for computer work and reading.

Company Culture and Benefits

Working at GuidePoint Security promises a unique experience characterized by:

• A remote workforce primarily based in the U.S., with a flexible remote work model ingrained in the company ethos.

• A stable and growing environment since 2011, with over 1000 employees and client engagement with more than 4200 customers, including Fortune 500 entities.

• Attractive employee benefits like comprehensive medical insurance, group dental options, flexible time off, and employee wellness programs.

• A robust retirement plan that becomes accessible after two months of employment.

• Encouragement of a workplace atmosphere dedicated to core values, mentorship, and professional growth.

Conclusion

The Senior Sales Operations Specialist role at GuidePoint Security is a strong fit for candidates looking to deepen their involvement in the cybersecurity field while playing a significant role in supporting sales operations. The combination of essential skills, experience, and the ability to thrive in a remote working environment makes applicants well-suited for this opportunity. Those successful in the position are not only contributing to the success of the sales efforts but also helping to deliver valuable services in a rapidly growing area of information security.

This job offer was originally published on himalayas.app