Senior Solutions Engineer | Sweden | Remote

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Position Overview

Grafana Labs is currently seeking a Senior Solutions Engineer to join their remote-first and open-source powerhouse team. The company's cultural emphasis on innovation and collaboration has made it a leader in providing exceptional solutions. This role offers a unique opportunity to become a customer-facing product expert while working in a fully remote environment.

Company Background

Grafana Labs operates with a mission to provide users with powerful data visualization and monitoring platforms. With a range of open-source tools, Grafana makes it possible for organizations to derive actionable insights from complex data. As they continue to expand their operations, they remain committed to fostering a diverse and inclusive workplace, making it an ideal environment for passionate professionals.

Job Responsibilities

As a Senior Solutions Engineer, you will play a pivotal role in the Solutions Engineering team. Your responsibilities will include but are not limited to:

• Engaging with both potential and existing customers to deliver technical expertise and educate them on products.
• Articulating the value proposition and technical advantages of Grafana products based on customers' business needs.
• Collaborating with the sales team to drive product adoption and ensure customer satisfaction.
• Acting as a liaison between customers and the product development team to relay customer feedback and influence product enhancements.
• Developing technical presentations and demonstrations that showcase Grafana's capabilities.

Your experience will bring additional value to the team as you work to ensure clients experience the full benefits of the tools and solutions provided by Grafana Labs.

Required Skills

Candidates looking to apply for the Senior Solutions Engineer position should meet the following requirements:

• A minimum of 5 years of technical pre-sales experience in a related field, demonstrating a strong understanding of sales processes and customer engagement.
• Exceptional written and oral communication skills with the ability to articulate complex technical concepts clearly to diverse audiences.
• A strong technical mindset and a desire to grow and develop technical knowledge further.
• Proven ability to build relationships with clients and track record of successful engagement with customers.

Salary Information

While specific salary details are not mentioned in the description, candidates should be aware that potential compensation may include Restricted Stock Units (RSUs). Given the tech-centric landscape of the position and the reputation of Grafana Labs, it is reasonable to expect a competitive salary commensurate with experience and industry standards.

Benefits

Working with Grafana Labs comes with several significant benefits:

• Global annual leave policy of 30 days per annum, allowing for a healthy work-life balance.
• An additional 3 days of annual leave entitlement reserved specifically for Grafana Shutdown Days.
• Being a part of an Equal Opportunity Employer, which strives to create a diverse and inclusive workplace, valuing the contributions of all individuals.

Work Environment

The remote-first approach taken by Grafana Labs means that you can work from anywhere, as long as you can maintain effective communication and collaboration with your team. This organizational structure is designed to foster innovation and support a productive work-life balance, ensuring all employees can be both fulfilled and effective in their roles.

Career Growth

The position of Senior Solutions Engineer not only provides an opportunity to work with cutting-edge technology but also paves the way for further career advancement in the field. With ongoing learning resources, mentorship opportunities, and a supportive company culture, employees are encouraged to develop their skills and advance within the organization.

Conclusion

This position at Grafana Labs offers an exciting chance for experienced professionals looking to contribute to a leading remote organization. The role emphasizes the importance of customer experience, technical expertise, and effective communication, making it essential for prospective candidates to showcase these attributes in their applications. With generous benefits and a commitment to diversity, Grafana Labs stands out as a premier employer in the tech industry.

This job offer was originally published on himalayas.app