Senior Staff ServiceNow Developer

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Introduction

Zscaler, a prominent player in the cloud security sector, has established a reputation for providing secure digital solutions since its inception in 2007. The company has successfully catered to thousands of enterprise customers globally, including a significant share of Fortune 500 companies. As a powerhouse in the industry, Zscaler operates the world’s largest security cloud, emphasizing digital transformation that empowers enterprises to enhance agility, efficiency, security, and resilience.

Zscaler is currently seeking a Senior Staff ServiceNow Developer for their General and Administrative (GA) team, offering a flexible remote working arrangement within the United States. This position emphasizes a collaborative, fast-paced, and innovative work culture that supports the greater good through technological advancements.

Job Responsibilities

In this role, candidates will report to the Director of Corporate IT Applications and will be involved in various facets of ServiceNow solutions. Key responsibilities include:

• Designing and developing scalable ServiceNow solutions that meet business requirements and adhere to best practices.
• Collaborating with process owners to translate functional business needs into technical specifications and implementations.
• Leveraging expertise in IT Service Management (ITSM), IT Operations Management (ITOM), Configuration Management Database (CMDB), Customer Service Management (CSM), and Human Resources Service Delivery (HRSD) modules to develop and customize solutions.
• Integrating ServiceNow with other enterprise systems utilizing REST/SOAP APIs, MID Servers, and IntegrationHub.
• Mentoring junior developers, conducting code reviews, and enhancing system performance through advanced scripting and automation techniques.

Required Skills and Qualifications

Candidates interested in this position should meet the following minimum qualifications:

• At least 10 years of hands-on experience with the ServiceNow platform, showcasing a history of successful full-cycle implementations.
• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and APIs, alongside web technologies such as JavaScript, HTML, and CSS.
• A ServiceNow Certified Application Developer (CAD) certification.
• A deep understanding of ITIL processes and relevant ServiceNow modules, including ITOM, CMDB, CSM, and HRSD.
• The ability to effectively collaborate with both technical teams and business stakeholders.

Preferred Qualifications

Aside from the essential qualifications, the following skills will give candidates a competitive edge:

• Certifications in ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS).
• Experience with Agile/Scrum methodologies.
• Knowledge of performance analytics and reporting capabilities within ServiceNow.

Salary and Benefits

Zscaler offers a competitive salary range from $154,000 to $220,000 annually, contingent on various factors such as job-related skills, experience, education, and training. It’s important to note that this salary excludes any potential commission, bonuses, or equity that may be available as part of the compensation package. Benefits at Zscaler are robust and designed to cater to employees’ diverse life stages, including:

• Multiple health plan options.
• Generous time-off policies for vacation and sick leave.
• Parental leave options.
• Retirement plan opportunities.
• Education reimbursement for professional development.
• Various in-office perks and benefits to promote employee satisfaction.

Company Culture and Commitment

Zscaler emphasizes an inclusive and supportive workplace culture where personal backgrounds and perspectives are valued. The company is recognized as one of the Best Workplaces in Technology, fostering an environment that encourages collaboration and belonging among its employees. Zscaler is committed to equal employment opportunities, ensuring that all qualified applicants are considered without discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability status, and other protected characteristics.

Conclusion

For job seekers with a passion for technology and a commitment to innovation, the Senior Staff ServiceNow Developer position at Zscaler offers a unique opportunity to work with a leading cloud security provider while enjoying flexibility, competitive compensation, and comprehensive benefits. This role invites qualified candidates to contribute to Zscaler’s mission of making the cloud a safer and more enjoyable space for enterprise users.

This job offer was originally published on himalayas.app