Senior Technical Writer

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Overview

Blackpoint Cyber, a leading provider of cybersecurity solutions, is seeking a Senior Technical Writer. Founded by former National Security Agency (NSA) cyber operations experts, this company excels in threat hunting, detection, and remediation technologies. Presently, Blackpoint Cyber is experiencing rapid growth following a $190 million Series C funding round, and they are looking for individuals ready to make an impact in the cybersecurity landscape.

About the Company

Blackpoint Cyber aims to help organizations protect their critical assets against cyber threats. The founding team, comprised of former US Department of Defense and Intelligence security experts, has committed to providing top-notch Managed Detection and Response services to clients globally. With a clear mission to outsmart cyber adversaries, the company focuses on safeguarding Managed Service Provider (MSP) operations and ensuring clients maintain their security integrity.

Job Role and Responsibilities

As a Senior Technical Writer, you will play a pivotal role in developing comprehensive product documentation. Your main tasks will include:

Researching, writing, and editing various technical documents tailored for diverse audiences. This includes user guides, integration manuals, and troubleshooting guides.
Collaborating with cross-functional teams to thoroughly understand products and services, thereby generating detailed and aligned documentation that meets organizational standards.
Testing software products to validate the accuracy of the documentation. Managing multiple projects by balancing deadlines and priorities in a fast-paced environment.
Establishing and enforcing writing guidelines to provide consistency in style and content across all documentation.
Continuing education on industry trends and integrating innovative approaches into your writing practices to enhance documentation quality.
Maintaining up-to-date knowledge of the Blackpoint product portfolio.

Required Skills and Experience

To be considered for the Senior Technical Writer position, candidates must have:

• A minimum of 5 years of experience in technical or professional writing, specifically for cybersecurity products.
• Strong communication skills to express complex ideas clearly to both technical and non-technical audiences.
• Proven ability to tailor documentation based on the technical proficiency of different audience segments.
• Robust research skills, capable of conducting thorough analysis through document reviews, software testing, demo attendance, and expert interviews.
• Familiarity with topic-based authoring and minimalist documentation approaches.
• Demonstrated leadership in managing documentation projects and delivering large-scale documentation initiatives independently.
• High-level mastery of best practices in technical writing, which is crucial for creating effective and maintainable documentation.

The role encourages applications from all qualified individuals, as Blackpoint Cyber is committed to fostering a diverse and inclusive workplace. They emphasize that they do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status.

Salary and Benefits

While the salary for the position has not been explicitly stated, Blackpoint Cyber offers a competitive benefits package for eligible employees in the US, which can be useful when negotiating compensation. This includes:

• Health, Vision, Dental, and Life Insurance Plans
• A robust 401k plan
• Discretionary Time Off
• Additional minor perks

Conclusion

The Senior Technical Writer position at Blackpoint Cyber presents an exciting opportunity for individuals interested in cybersecurity and technical communication. The blend of challenging work environment, the chance to contribute to important cybersecurity efforts, and a commitment to employee success and diversity makes this a role worth pursuing. Candidates who have a passion for technology, solid writing skills, and an eagerness to support innovative security solutions will find this position particularly rewarding. With their growing reputation and funding, Blackpoint Cyber values delivering highly effective documentation—making it an essential component in combating cyber threats effectively.

This job offer was originally published on remotive.com