Senior Technical Writer

Related keywords: content writer remote jobremote job hawaiitechnical writer remote job

This page contains product affiliate links.

Company Overview

Galileo Financial Technologies is a trailblazer in the financial technology sector. Known for its innovative and revolutionary software products and services, the company powers some of the largest Fintechs in the world. Employees describe the work environment as welcoming and collaborative, emphasizing opportunities to make an impact. Galileo's technological capabilities are designed to enhance creativity for Fintechs and financial institutions, enabling them to achieve inspiring goals while ensuring superior fraud detection, security, and compliance with regulations. This is achieved through customizable, responsive, and flexible programs tackling the challenges of the payments industry today.

Position Overview

The Senior Technical Writer position at Galileo is a fully remote role available to candidates located in the USA. This role focuses on delivering high-quality documentation that supports business users and developers in their engagement with Galileo’s product and API platform. The technical writer will collaborate closely with Product Managers, Engineers, and subject-matter experts, playing a crucial role in creating and maintaining detailed API documentation, product guides, and code examples.

The position is designed for those who exhibit strengths in technical communication, have a keen curiosity for understanding complex systems, and want to improve documentation continuously.

Responsibilities

A Senior Technical Writer at Galileo is expected to perform a variety of tasks, including but not limited to:

• Creating, maintaining, and improving technical documentation for clients and internal teams that accurately describe how to utilize the company's products and API platform.

• Managing content using a combination of third-party applications, development tools, and proprietary toolsets.

• Investigating gaps in documentation and proposing enhancements to evolve the documentation toolchain according to changing business, technological, and user requirements.

• Identifying and engaging the appropriate internal resources and stakeholders to gather and validate information for all documentations produced.

• Developing project plans and timelines for documentation in alignment with marketing strategies for new products, adapting these as priorities shift.

• Learning and evolving based on stakeholder feedback to meet the needs of various audiences effectively.

• Participating in cooperative efforts with other writers to provide and receive constructive feedback on content drafts.

Required Skills

To be successful in this position, candidates must possess the following qualifications:

• A Bachelor's degree or equivalent practical experience.
• A minimum of 5 years of experience in technical communication, especially with APIs during their development phase.
• Proficient knowledge of Git and an understanding of source code.
• Experience with docs-as-code methodologies and familiarity with OpenAPI specifications.
• Exceptional written and verbal communication skills in English.
• Strong strategic thinking capabilities as well as tactical execution abilities.
• Competence in building relationships across teams and stakeholders.
• A meticulous attention to detail and the ability to work independently while keeping the team aligned.

Additionally, having knowledge of at least one Fintech sector (such as digital banking, card issuance, or payment processing) is essential. Candidates who have experience in AI tools, various content management systems, and creating diverse technical resources will have a competitive advantage.

Compensation and Benefits

The salary range for this position is between $86,400 and $162,000 USD annually, depending on factors such as the candidate’s experience, skills, and geographical location within the USA. Additionally, the role may offer bonuses and long-term incentives. All roles at Galileo are eligible for competitive benefits, which includes comprehensive offerings designed to foster well-being and satisfaction among employees. More detailed information about available employee benefits can typically be found on their company webpage.

Work Environment

As a remote position, this role allows flexibility and the opportunity to contribute from any location within the USA. However, candidates from Hawaii or Alaska are not able to fulfill remote work obligations due to insurance coverage parameters. Galileo is dedicated to cultivating a diverse workforce and is committed to equal employment opportunities, ensuring fair treatment for all employees and applicants. They also aim to offer reasonable accommodations for candidates with physical or mental disabilities during the hiring process.

The company encourages all applicants, especially those with a variety of backgrounds and experiences, to consider applying. Candidates are requested to submit their cover letters that highlight relevant experiences, particularly those documenting APIs in a docs-as-code model, to emphasize their suitability for the role.

Conclusion

In conclusion, this role at Galileo Financial Technologies presents a significant opportunity for experienced technical writers who thrive in dynamic environments focused on innovation and who wish to make meaningful contributions in the Fintech space. The combination of a competitive salary, opportunities for advanced impact, and a supportive remote work culture makes this an attractive position for qualified candidates.

This job offer was originally published on remotive.com