Senior Technical Writer

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Introduction

SquareSpace is on the lookout for a Senior Technical Writer to enhance its developer-facing documentation projects. This role is integral to their Engineering Technical Writing team and offers the opportunity to contribute significantly to improving the Developer Experience at SquareSpace. As this is a senior position, prospective candidates should possess extensive experience in technical writing, particularly for a developer audience. Reporting directly to the Senior Manager for Technical Writing in Engineering, the successful candidate will play a pivotal role in shaping documentation standards and practices.

Responsibilities

The Senior Technical Writer will perform various responsibilities that include:

  • Collaborating with software engineers and leaders to produce high-quality documentation.

  • Conducting independent research to support documentation efforts.

  • Creating API documentation and developer guides tailored for a software engineering audience.

  • Coaching teams on documentation workflows and aligning with best technical writing practices.

  • Implementing improvements to both current practices and the overall developer experience.

In the first three months for this role, the writer is expected to:

  • Establish effective working relationships with engineers and leaders throughout the Research & Development (R&D) department.

  • Lead 2-3 documentation projects, delivering content and pinpointing future requirements.

  • Start developing a career development plan in coordination with their manager.

Required Skills and Qualifications

Ideal candidates will demonstrate the following qualifications:

  • A minimum of 7+ years of experience as a technical writer focusing on a developer audience.

  • Proven track record of delivering projects with a high level of technical complexity.

  • Excellent command of English, with the ability to write and communicate effectively.

  • Familiarity with development tools and methodologies, including the concept of docs as code.

  • Capability to quickly learn new technical concepts and software products.

  • Ability to convey complex ideas in logically structured steps that are appropriate for the target audience.

  • Proven effectiveness in working with remote and distributed teams.

  • A commitment to fostering a culture characterized by inclusion, collaboration, and trust.

Benefits and Perks

SquareSpace offers an impressive array of benefits and perks to their employees, aimed at fostering a supportive work environment. These benefits include:


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  • Health insurance with fully covered premiums for the employee and dependent children.

  • Fertility and adoption benefits.

  • Subscription to the Headspace mindfulness app to promote mental well-being.

  • Access to a Global Employee Assistance Program.

  • Pension benefits with an employer match.

  • Flexible paid time off to encourage work-life balance.

  • Generous parental leave policy, including up to 20 weeks of full pay for both birth and non-birth parents.

  • Financial support for caring for ill family members with up to 20 weeks of pay.

  • Education reimbursement to encourage continuous learning.

  • Employee donation matching to benefactor community organizations.

  • Opportunities to engage with 8 Global Employee Resource Groups (ERGs).

  • Free lunch and snacks are provided to maintain energy throughout the workday.

  • The office location is also conveniently close to significant cultural landmarks like Dublin Castle and St. Patrick's Cathedral.

About SquareSpace

Founded as a design-driven platform, SquareSpace is dedicated to helping entrepreneurs build brands and establish their online presence. With a broad customer base spanning over 200 countries, their suite of products includes tools for website creation, domain registration, eCommerce solutions, and marketing tools. The company employs over 1,500 individuals and has its headquarters in New York City, alongside offices in Dublin, Ireland, and Aveiro, Portugal. SquareSpace is renowned for fostering a culture of diversity and inclusion, ensuring that their workforce reflects the diverse customer base they serve.

Commitment to Diversity

SquareSpace is also committed to equal employment opportunity. They actively embrace the diversity of their global user base while ensuring that their hiring practices reflect this commitment. They emphasize that all applicants are welcome, regardless of race, color, ethnicity, gender identity, sexual orientation, age, disability, or any other class protected by law.

This stance not only builds a stronger team but also better positions SquareSpace to serve its diverse clientele.

Conclusion

In conclusion, applying for the Senior Technical Writer position at SquareSpace provides a great opportunity for seasoned professionals looking to make a meaningful impact in a tech-driven environment. With competitive salaries, supportive benefits, and an inclusive culture, SquareSpace stands out as an attractive workplace for writers with the requisite skills and dedication.



This job offer was originally published on remotive.com

SquareSpace

Ireland

Editing and proofreading

Full-time

May 22, 2025

4 views

1 clicks on Apply Now


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