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AuditBoard is a leading platform specializing in audit, risk, ESG, and InfoSec solutions, achieving over $200M ARR. The company serves more than 50% of the Fortune 500, showcasing its reputation in the market. Recognized as one of the fastest-growing tech companies in North America by Deloitte, AuditBoard prides itself on innovative technology that significantly benefits its customers.
The position available is for a Senior Technical Writer at AuditBoard. This role will be key in producing high-quality documentation that is both clear and accurate for both internal and external audiences. The candidate will closely collaborate with various teams, including Product, Engineering, and Design (PED), and play a crucial role in enabling users to understand and maximize the use of the AuditBoard platform. With this role being fully remote, successful candidates can expect flexibility while being part of a progressive company culture.
As a Senior Technical Writer, you will have several critical responsibilities:
Release Notes: Collaborate efficiently with PED teams and the release management team to draft, edit, and publish internal and external release notes. Ensure that these documents are comprehensive, accurate, and maintain a well-structured page so users can easily access them.
Internal Product Documentation: Support internal teams by drafting and maintaining thorough documentation for Product, Engineering, and Design staff and other internal stakeholders. You will work cross-functionally to reflect accurate and up-to-date information about features and functionalities, translating complex technical concepts into understandable content.
Developer Documentation: Manage and enhance developer documentation concerning APIs, integrations, and platform features, ensuring it remains comprehensive and user-friendly.
Cross-Functional Collaboration: Work together with stakeholders across different teams, including product managers and engineers, to gather necessary information, ensuring documentation aligns seamlessly with product updates.
To excel in this role, candidates should possess:
Experience: At least 3 years of experience as a technical writer within a B2B SaaS environment. Candidates should have a history of writing release notes or product documentation.
Knowledge: Familiarity with Knowledge Base & CMS tools, technical documentation platforms, and a solid understanding of SaaS platforms and APIs, which would greatly benefit the documentation process.
Communication Skills: Excellent written and verbal communication abilities, showcasing a detail-oriented mindset that emphasizes accuracy.
Collaboration: A proven ability to work well with cross-functional teams, including engineering and product marketing.
Problem-Solving Skills: Strong organizational skills and a background that demonstrates the ability to prioritize and manage several tasks in a fast-paced setting.
While not mandatory, the following skills and experiences would enhance a candidate's application:
AuditBoard is driven by key company values that define its culture and practices:
Customer Obsession: A relentless focus on understanding customers and building solutions around their needs.
Win Together: A commitment to teamwork and supporting each other's success.
Gritty Resilience: Thriving in a dynamic environment and balancing immediate needs with strategic goals.
Personal Improvement: Valuing continuous learning and feedback.
Constant Innovation: Encouraging team members to challenge the status quo and suggest improvements continuously.
While specific salary information is not provided in the listing, AuditBoard offers a competitive compensation package that includes:
The position of Senior Technical Writer at AuditBoard provides an excellent opportunity for candidates looking to advance their careers in a thriving organization. As part of a forward-thinking team, you'll partake in creating valuable documentation that assists users in tapping into the platform's capabilities. This position not only emphasizes the importance of teamwork and collaboration but also values personal and professional growth. Remote work, competitive perks, and involvement in a leading tech company make this role highly appealing for job seekers in the field.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.