Related keywords: content writer remote jobux remote jobremote job in india
This page contains product affiliate links.
JumpCloud is a rapidly growing IT company focused on providing a unified open directory platform. They offer solutions that help organizations manage identities and access across various devices securely. JumpCloud's approach helps IT teams and Managed Service Providers (MSPs) facilitate secure, remote work for users utilizing devices like Windows, Apple, Linux, and Android. The company emphasizes the value of User Experience (UX) in its operations.
The advertised position, Senior User Experience (UX) Writer, offers an exciting opportunity for individuals with a strong background in UX writing and content strategy. The role is designed for candidates who thrive in collaborative settings and enjoy addressing challenging design problems within a complex domain. This position is full-time, remote, and located specifically in India.
The Senior UX Writer will engage in various tasks aimed at enhancing the JumpCloud platform. Here are some of the key responsibilities:
Content Development: Oversee and refine the writing style and tone across all content. This includes ensuring that all materials are polished, professional, and well-structured.
Governance Guidelines: Develop and implement comprehensive content governance guidelines that define tone, style, and voice, ensuring consistency across all platforms.
Content Strategy: Create an editorial strategy that guarantees coherent content across various delivery mechanisms.
Content Audits: Conduct periodic audits to identify and address issues affecting content quality.
Content ROI: Track and calculate the return on investment (ROI) for all content-related initiatives to determine effectiveness.
Customer Experience: Design simple, intuitive user flows that ensure a delightful customer experience.
Collaboration: Lead collaborative design sessions with Product Management, Product Design, and Engineering teams to clarify objectives and deliverables.
Mentorship: Serve as a trusted mentor, sharing expertise to influence and elevate the performance of design and writing teams throughout JumpCloud.
JumpCloud is seeking a candidate who meets the following criteria:
Experience: At least 8 years of relevant experience in UX writing or content strategy, particularly within fast-paced tech environments.
Product Launching: A history of shipping successful products while balancing B2C and B2B considerations.
Data-Driven: Familiarity with data-informed product design and development processes.
User Empathy: Strong skills in empathetic design, capable of simplifying complex operations into intuitive user experiences.
Agile Environment: Prior experience working in an agile methodology with cross-functional teams, including design, product, and engineering professionals.
Communication Skills: Proficient verbal and written communication skills in English are essential, as the company operates primarily in this language.
JumpCloud prides itself on a Remote First culture, allowing team members to work freely within the specified region, which fosters work-life balance and accessibility. The design team at JumpCloud is well-established and nurtures a collaborative and supportive work atmosphere that encourages sharing of knowledge through regular skill-share meetings, critiques, and team-building exercises.
The team consists of passionate product design and research professionals who thrive on creativity and innovative thinking. Employees at JumpCloud are encouraged to voice their ideas and partake in meaningful contributions toward product and feature development.
Candidates interested in the position should prepare a resume along with a personal statement outlining their qualifications and how they align with JumpCloud's mission. The hiring team at JumpCloud is especially cautious against employment scams, advising applicants to only communicate through official company email addresses and never provide personal information prematurely.
This job presents a potentially lucrative career path for candidates passionate about enhancing user experiences through effective content strategy in a collaborative tech setting.
In summary, the Senior UX Writer position at JumpCloud offers a compelling mix of strategic and creative opportunities, allowing candidates to significantly impact customer experience through engaging content while being part of a committed, remote, and collaborative team.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
