Senior UX Writer & Content Strategist

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Introduction

Jabra Hearing is actively seeking a Senior UX Writer & Content Strategist to help revolutionize the experience of treating hearing loss. This opportunity is ideal for professionals passionate about crafting engaging content that directly impacts users' experiences and decisions while working within a supportive, innovative environment.

About Jabra Hearing

Headquartered in the USA, Jabra Hearing is on a mission to enhance lives through better hearing solutions. The company has achieved remarkable growth from a startup to a leader in the direct-to-consumer hearing care market in just three years. Backed by global audio solutions company, GN, and in collaboration with Jabra, they aim to provide accessible and affordable hearing care through telemedicine.

The team at Jabra Hearing is a diverse mix of professionals including actors, chefs, dancers, filmmakers, and pet lovers. The collaborative culture fosters creativity and compassion, emphasizing the importance of both employees and customers in their pursuit of better hearing care solutions.

Job Role and Responsibilities

Overview

The Senior UX Writer & Content Strategist role is pivotal as it serves as the voice of Jabra's product for customers. This position operates under the Director of Product Marketing and will be an integral part of the agile Growth Team, comprising product managers, designers, and engineers. The primary focus will be to define and implement a comprehensive content strategy on the website that enhances the user experience.

Key Responsibilities

The individual in this position will collaborate with UX/UI designers, product managers, and engineers to:

• Develop a user-centric content strategy that aligns with both user needs and business goals.
• Craft personalized and engaging product copy, microcopy, and instructional text that facilitate intuitive interactions on the Jabra Enhance website.
• Audit existing content regularly to recommend necessary updates based on competitive research and data-driven insights.
• Participate in user research to get a deep understanding of user behaviors and needs, ensuring the written content effectively addresses these.
• Create and maintain a copy library of approved terminology and language that guides content governance.
• Collaborate on Product Positioning & Messaging Briefs to enhance storytelling and product functionalities.
• Ensure regulatory compliance of the content with industry standards and act as a subject matter expert in presentations to stakeholders.

Required Skills and Qualifications

Minimum Requirements

The ideal candidate for this role will possess:

• At least 4-6 years of experience in content strategy with a strong emphasis on UX writing, particularly in DTC/B2C settings.
• A minimum of 2+ years of experience working embedded within agile product teams, with proven engagement in A/B testing.
• Proficiency in Figma and JIRA, or similar design and ticketing systems.
• An organized portfolio demonstrating both content strategy and UX writing samples showcasing attention to detail and exceptional grammar.
• Experience using research and data analysis to inform content decisions.

Skills Required

Additionally, candidates should have:

• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent collaboration and communication capabilities to foster relationships with cross-functional partners.
• A systems-thinking approach that focuses on creating simple and elegant solutions for complicated user experiences.
• An innovative mindset, open to feedback, and quick to adapt in a fast-paced workplace.

Compensation and Benefits

Jabra Hearing values its employees and offers a competitive compensation package, which ranges from $100,000 to $130,000, along with eligibility for an annual performance bonus. Additional benefits include:

• 401k plan with matching contributions up to 4%.
• Comprehensive health benefits including medical, vision, and dental insurance, supplemented by generous contributions from Jabra.
• Paid parental leave of up to 12 weeks for employees welcoming a new family member.
• A flexible paid time-off policy allowing accrual of up to 20 days of vacation time, alongside sick leave and designated company holidays.
• A monthly wellness stipend to support self-care initiatives such as gym memberships or spa visits.

Conclusion

In summary, the Senior UX Writer & Content Strategist position at Jabra Hearing offers a unique chance to significantly influence user experiences in hearing care. This role combines creativity with analytical thinking and collaboration within a dynamic team, all while providing competitive compensation and substantial benefits. For candidates who meet the required skills and are eager to contribute to a rapidly growing company with a positive impact on people's lives, this may be the perfect opportunity.

This job offer was originally published on remotive.com