Sercante: Data, Analytics & AI Director

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Position Overview

The Data, Analytics & AI Director position at Sercante is aimed at leading efforts to help clients utilize data and AI effectively. This role emphasizes advising clients on how technology can unify and operationalize data throughout their marketing, sales, and service functions, ultimately driving smarter decision-making and personalized user experiences.

Job Overview

As the Data, Analytics & AI Director, you will connect business objectives to data architecture, predictive modeling, and insight generation. Being a thought leader in the organization, you will use your extensive knowledge of leading Data and AI technologies to assist clients in assessing their business needs. A significant aspect of this role will be demystifying AI for clients and establishing a sound foundational data structure to support change.

Responsibilities

Some key responsibilities include:

• Advising clients on impactful data and AI strategies.
• Conducting data discovery sessions to assess the maturity, gaps, and opportunities present in clients’ data ecosystems.
• Designing cross-cloud data architectures, which includes developing customer 360 profiles, identity resolution, and activation models.
• Establishing use cases for both predictive and generative AI throughout the customer journey.
• Creating frameworks and templates for data governance, segmentation, personalization, and analytics.
• Collaborating closely with internal teams to provide training and documentation on best practices.
• Building partnerships with Sales to enhance proposals and high-value solution designs.
• Engaging with product teams at Salesforce to foster growth initiatives.

Required Skills and Experience

Successful candidates for the Data, Analytics & AI Director role will possess:

• At least 10 years in technology solutions, particularly in data and analytics consulting.
• A minimum of 2 years working with AI technologies, specifically in a consulting capacity advising clients on tailored AI solutions.
• Hands-on experience with key platforms such as Salesforce Data Cloud, Marketing Cloud Personalization, and others like Snowflake and Databricks.
• Familiarity with modern data architecture principles, including CDPs and ETL pipelines.
• Proficient understanding of predictive and generative AI models and a commitment to making data accessible and actionable.
• Strong communication, storytelling, and problem-solving capabilities.

Core Values and Work Environment

At Sercante, core values include a passion for learning, self-motivation, and collaboration. The organization values individuals who thrive in remote environments and are proactive in problem-solving. Being detail-oriented and committed to continuous learning is also crucial for success in this position.

Work Environment and Culture

This is a remote position, and any location with a reliable internet connection is permissible. You will be part of a collaborative team environment where solution-oriented thinking and creativity are encouraged. You will take on a strategic role, working to provide innovative sales and marketing solutions for clients.

Salary and Benefits

While the salary details are not explicitly mentioned in the job posting, positions of this nature, especially with the level of responsibility and required expertise, are typically well-compensated, especially within technology and consulting roles. Additional benefits may include professional growth opportunities, work-life balance, and flexible working hours as is common in remote positions.

Conclusion

For prospective candidates looking to elevate their career in data analytics and AI, this role at Sercante presents a promising opportunity. With a focus on client success through data-driven strategies and a strong commitment to innovation, the Data, Analytics & AI Director will play a pivotal role in shaping the future of how businesses interact with their data. Candidates passionate about technology, client advisory, and innovative solutions are encouraged to apply.

This job offer was originally published on weworkremotely.com