ServiceNow Solution Consultant

Related keywords: remote job customer servicecustomer service remote jobremote job with flexible hours

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Overview

The job opportunity is for a ServiceNow Solution Consultant at Volteo, a company that has been instrumental in assisting businesses with their digital transformations since 2013. Volteo specializes in developing Smart Applications and automating IT/IoT operations for their clients. They are recognized for solving complex business challenges and boast partnerships with reputable names in the tech industry. This position is full-time and offers the potential for remote work, allowing professionals to contribute their expertise without the constraints of a traditional office environment.

Job Responsibilities

As a ServiceNow Solution Consultant, the applicant will engage in various activities aimed at helping new customers integrate Volteo's products and services efficiently. Some of the key responsibilities include:

  • Conducting Discovery calls with clients to identify their specific needs and potential solutions.

  • Creating and managing product demo scripts that showcase the benefits of Volteo's offerings.

  • Demonstrating the product/solution to potential customers, ensuring they understand its functionality and applications.

  • Scoping and delivering Proof of Concept/Proof of Value engagements to validate the practicality and effectiveness of solutions.

  • Responding to Request for Information/Proposal documents, contributing to the company's competitive bidding processes.

  • Keeping up-to-date with the latest product developments and maintaining a keen understanding of the competitive landscape.

  • Collaborating with the Sales and Professional Services teams to prepare for product deployments.

These responsibilities underscore the need for a consultant who can effectively communicate and understand both the technical aspects and the overall business implications of the technology being offered.

Required Skills and Qualifications

To be successful in this role, candidates must possess several important skills:

  • Proficiency with the ServiceNow platform or similar technical expertise in cloud software solutions.

  • Strong listening skills to accurately capture customer requirements and tailor solutions accordingly.

  • Experience in a consulting role, particularly within customer service, field service, or the ITSM software industry.


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  • An ability to prioritize tasks effectively to enhance productivity and minimize wasted efforts.

  • A proven track record of fulfilling commitments, demonstrating integrity, and paying attention to details.

  • A passion for problem-solving and the ability to conceptualize innovative solutions that align with customer needs.

These skills are essential not only for performing the technical aspects of the job but also for fostering strong relationships with clients and ensuring high levels of customer satisfaction.

Company Culture

Volteo emphasizes a supportive company culture that prioritizes the well-being of its employees. They believe that achieving excellence is heavily reliant on maintaining a balance between work life and personal wellness. Therefore, they promote a flexible working environment that allows employees to thrive both personally and professionally.

Benefits

The company offers a range of competitive benefits to its employees:

  • Opportunities to work with a talented and diverse team focused on ServiceNow technologies.

  • Access to the best tools and equipment, with personal customization options.

  • Options for remote work, with the availability of physical office locations for those who prefer a traditional setup.

  • Flexible working hours and vacation policies, allowing for a healthy work-life balance.

  • Healthcare benefits and a 401k plan based on the candidate's location.

Conclusion

This role as a ServiceNow Solution Consultant at Volteo is ideal for individuals who have a technical background in cloud software and enjoy consulting within the IT space. Those who are keen on delivering tailored solutions and have a passion for customer service will find this position rewarding, both in terms of career growth and satisfaction. Moreover, with the increasing trend towards digital transformation, this position holds potential for significant impact in a rapidly evolving industry. Job seekers interested in exploring opportunities with a forward-thinking company that values employee welfare and promotes flexible working arrangements would find Volteo a great fit.



This job offer was originally published on jooble.com

Volteo

Remote

Operations

Full-time

May 1, 2025

13 views

2 clicks on Apply Now


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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.