ServiceNow Solution Consultant

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Job Overview

This position is for a ServiceNow Solution Consultant at Volteo, a company dedicated to helping organizations digitally transform into connected enterprises. With a focus on providing Smart Applications and automating IT/IoT operations, Volteo has partnered with major players in the technology industry since its inception in 2013. As a part of their talented team, you will be responsible for providing tailored solutions to new customers.

Key Responsibilities

As a Solution Consultant, your primary responsibilities include:

• Conducting Discovery calls with new customers to conceptualize customized demos and solutions based on their specific needs.
• Generating product demo scripts and scenarios that will be used to maintain demonstration environments.
• Effectively demonstrating the product and solution capabilities to prospects.
• Scoping and delivering Proof of Concept or Proof of Value engagements.
• Responding to Request for Information or Proposal documents, ensuring all customer inquiries are addressed.
• Keeping abreast of product developments and releases, necessary for delivering high-quality demos.
• Conducting competitive analyses and understanding the differentiators between Volteo’s offerings and those of its competitors.
• Recognizing the business and technical problems that Volteo’s products address, including relevant regulations and business drivers.
• Collaborating with Sales and Professional Services to conduct transition briefings, communicating commitments and expectations for deployment.

Required Skills

To be considered for this position, candidates should possess the following skills:

• Proficiency with the ServiceNow platform or possess technical knowledge of other cloud software solutions.
• An ability to actively listen to customer needs and propose solutions that effectively address their unique business issues.
• Experience within a consulting customer service area such as field service or the ITSM software industry.
• Strong organizational skills with the ability to prioritize tasks efficiently, minimizing wasted effort.
• A proven track record of meeting commitments while paying careful attention to detail.
• A passion for solving challenges and the ability to conceptualize innovative solutions.

Company Culture

Volteo emphasizes the overall well-being of its employees across the globe. The company culture revolves around creating a flexible work environment that encourages a balance between professional and personal wellness. Employees are considered results-oriented, allowing for adaptability in how and where work is done.

Benefits

Volteo offers numerous benefits to its employees, including:

• Working alongside a talented and diverse team focusing on ServiceNow technologies.
• Access to the best tools and equipment available; you will have a choice in selecting your work setup.
• Flexibility in work hours and the option for remote work, with physical offices available if preferred.
• Generous vacation policies that allow for flexible scheduling.
• Healthcare options and a 401k plan, depending on the employee's location.

Conclusion

This role offers an excellent opportunity for those who are passionate about IT solutions and customer service. If you have the required technical expertise, have a problem-solving mindset, and are looking for a chance to work with an innovative company, this job at Volteo might be perfect for you. With an encouraging work culture and a focus on personal growth, you can thrive and contribute to a team that is at the forefront of technology integration.

This job offer was originally published on jooble.com