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Shippo is seeking an Engineering Manager for their Web App team in a full-time remote capacity. Established as a pivotal component in the e-commerce sector, Shippo empowers businesses to streamline their shipping processes through innovative solutions. The company's mission centers on enabling merchants to succeed by providing them access to superior shipping services that they might not otherwise have.
Shippo operates as the shipping layer of the internet, connecting e-commerce businesses, marketplaces, and logistics providers to various shipping carriers globally through a unified API and dashboard. They offer a range of features, including competitive shipping rates, label printing, automated international document generation, shipment tracking, and return processing, making it essential for merchants looking to enhance their operational efficiency.
The Engineering Manager role at Shippo is critical and involves certain key responsibilities:
Leading Teams: You will manage a team of backend, frontend, and fullstack engineers, focusing on mentorship and growth.
Setting Direction: Establishing the technical direction for the Order Management domain is a vital aspect to ensure scalability, reliability, and maintainability of solutions.
Product-Led Initiatives: Collaborate across functions, significantly with Product and Design teams, to define roadmaps and deliver impactful features while iterating quickly with a focus on user experience (UX) improvements.
Performance Excellence: Champion engineering excellence by enhancing reliability, performance, observability, and automation of services.
API Management: Take full ownership of SLAs/SLOs for key Order Management APIs and workflows, promoting the adoption of best practices.
Incident Management: Lead incident response efforts and root cause analysis to ensure continuous learning and prevention of future issues.
Technical Roadmap: Contribute to technical roadmaps that balance innovation and system health, while addressing technical debt as necessary.
Candidates interested in this role must fulfill certain requirements:
A minimum of 3 years managing software engineering teams, with experience in hiring, performance evaluation, and career development.
At least 9 years in overall software engineering, showcasing a history of delivering complex and scalable systems.
Strong backend technical foundation in programming languages such as Python, Go, Java, or Ruby and familiarity with frameworks, including Django and FastAPI.
Proven experience in designing, integrating, and maintaining APIs, specifically REST, gRPC, and SOAP.
Excellent communication skills and the ability to influence stakeholders across various teams.
A deep understanding of customer needs, with a focus on delivering measurable value to merchants.
While not mandatory, the following skills are preferred:
Familiarity with React.js and other modern JavaScript frameworks.
Experience with both SQL and NoSQL databases (e.g., DynamoDB).
Exposure to event-driven architectures and queue systems like Redis, Kafka, and NSQ.
Experience managing external vendor integrations and working with partner APIs.
The salary range offered for this role is between $175,000 and $238,000 annually. Shippo emphasizes fair and equitable compensation practices, with total compensation inclusive of equity, medical, dental, vision, and other benefits described in the company's benefits package. Salary depends on numerous factors including prior work experience, training, and market value, and the ranges may be subject to change in the future.
Shippo prides itself on its commitment to inclusivity and equality. The hiring process is designed to ensure that there is equal access to opportunities for candidates from diverse backgrounds. Assistance and reasonable accommodations throughout the application and recruitment process are available.
The remote-first culture at Shippo, called “Shippos Everywhere,” allows team members to work from diverse locations globally, with certain limitations in specific states. The company promotes the idea that success is achievable irrespective of geographical location. All roles must comply with legal requirements based on local labor laws.
Individuals interested in the role of Engineering Manager at Shippo are encouraged to apply, regardless of their location. Candidates should note that AI tools are utilized in the initial resume review process to promote fairness, but the final hiring decisions are made by human evaluators.
This job offer was originally published on weworkremotely.com
October 30, 2025
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